Assistant Nurse Manager - Community Living Center

Veterans Health Administration • Richmond, VA

7d • Onsite

About The Position

The Richmond VA Medical Center is seeking an experienced Assistant Nurse Manager to support the 1P and 1Q neighborhoods under the direction of the Nurse Manager. The role provides ongoing support to staff, fills in for direct patient care when needed, and supports neighborhood operations, including timely bed availability.

The Assistant Nurse Manager is a clinical expert accountable for the nursing process when providing or supervising direct patient care. The role assesses, plans, implements, and evaluates age-specific care; coordinates care focused on patient education, self-management, and customer satisfaction; and collaborates with the interdisciplinary team to improve care outcomes and develop process improvements. The position supports the Nurse Manager in supervising the designated units’ 24/7 operations, provides coverage for other Assistant Nurse Managers as needed, and contributes to staff orientation, training, development, and performance evaluation.

The position works 0700–1530, with rotation to evenings and nights as needed. Telework is not available, and the role is not virtual. Relocation and recruitment incentives and permanent change of station are not authorized. The clinical position involves face-to-face patient care, use of IT software and equipment for virtual visits, and electronic medical record documentation. The work environment can range from steady to fast-paced and may be noisy, with multiple priorities and frequent, sometimes intense, customer interactions. Personal protective equipment may be needed.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an approved professional nursing program accredited by ACEN or CCNE, or qualifying equivalent education as specified in the posting.
• Current, full, active, and unrestricted registered professional nurse license in a U.S. state, territory, commonwealth, or the District of Columbia; the posting describes a Graduate Nurse Technician exception for qualifying candidates pursuing licensure.
• Meet the education and experience qualifications for the applicable Nurse grade and level, as detailed in the posting.
• U.S. citizenship, except that non-citizens may be appointed only when qualified citizens cannot be recruited under VA policy.
• Pass a pre-employment physical evaluation and, if tentatively selected for a testing-designated position, urinalysis screening for illegal drug use.
• Meet background and security investigation requirements and complete onboarding and application requirements.
• Comply with the seasonal influenza vaccination program and VHA-mandated vaccination and employee health requirements.
• Ability to meet the physical and mental/sensory demands of the clinical position, including lifting, prolonged standing and sitting, frequent bending, stooping, walking, reaching, repetitive motion, climbing stairs, information processing, problem solving, communication, writing, keyboarding, and use of a telephone and video connectivity.
• Ability to provide face-to-face patient care, use IT software and equipment for virtual visits, and navigate and document accurately and promptly in electronic medical records.
• Ability to manage multiple priorities, frequent customer interactions, and changes in a sometimes-noisy environment, and to work with patients with communication difficulties, cognitive loss, behavioral challenges, or altered mentation and stressed caregivers.
• Males born after 12/31/1959 must meet Selective Service registration requirements.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Long-term care experience.
• Med-Surg experience.
• Two to three years of leadership experience, such as Charge Nurse or Assistant Nurse Manager.

Responsibilities

• Support the Nurse Manager with supervisory duties and accountability for the 24/7 operation of designated units.
• Provide coverage for other Assistant Nurse Managers as needed.
• Provide or supervise direct patient care and carry out the nursing process, including assessing, planning, implementing, and evaluating care.
• Coordinate care focused on patient education, self-management, and customer satisfaction across the continuum of care.
• Direct and supervise staff orientation, training, and development, and provide input into individual staff performance evaluations.
• Serve as a role model, educator, practitioner, and supervisor, providing leadership to the team.
• Collaborate with interdisciplinary team members to improve care outcomes, remove barriers, and implement evidence-based programs and processes.
• Promote ethical decision-making, accountability, culturally competent care, and high-quality, cost-effective outcomes.
• Build collaborative relationships across the care continuum through active listening, engagement, and emotional intelligence.
• Contribute to care delivery models and environmental design that support evidence-based, accessible, affordable, and equitable patient care.
• Ensure compliance with accreditation and regulatory standards.
• Align nursing and clinical objectives with organizational strategic outcomes and participate in strategy planning and execution.
• Provide direct patient care when needed and support timely bed availability.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• One full and unrestricted nursing license from any U.S. state or territory is accepted.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree