Community Living Assistant Program Manager

Plymouth•Plymouth, MN
•Onsite

About The Position

Fraser is seeking an Assistant Program Manager to join its Community Living division. This role provides leadership, staff training, and ongoing oversight to promote high-quality services and continuous improvement. The position supports service development and implementation while ensuring compliance with applicable regulations and alignment with Fraser’s mission, policies, and budgetary guidelines. The Assistant Program Manager partners with the Program Manager to oversee homes in a designated quad or region, coordinates services for one Supervised Living home, and supports staff and service quality in accordance with 245D licensing requirements and Community Residential Settings standards. The position is based in Plymouth, Minnesota, and is scheduled Monday through Friday, 9 AM to 5 PM, with an on-call rotation. Starting pay is $56,000 to $61,000 annually, depending on qualifications.

Requirements

  • At least 2 years of professional experience working with individuals with mental health needs.
  • Supervisory experience working in a residential setting.
  • 1 year of supervisory or program coordination experience.
  • Valid driver’s license.
  • Meet 245D qualification requirements through one of the following: high school diploma or equivalent and 4 years of full-time direct care experience with individuals with disabilities; an associate degree in Human Services or a related field and 2 years of full-time direct care experience; or a bachelor’s degree in Human Services or a related field and 1 year of full-time direct care experience.

Responsibilities

  • Partner with the Program Manager to provide leadership and oversight to homes in the designated quad or region.
  • Cover temporary absences of the Program Manager with support from leadership.
  • Support orientation and ongoing training of Supervised Living Coordinators, Assistant Coordinators, and direct support professionals as needed.
  • Mentor Coordinators through regular consultations, shadowing opportunities, team meeting support, and paperwork review to assure compliance with 245D requirements.
  • Partner with the Staffing Coordinator and colleagues to manage staffing according to the needs of individuals served and budgetary constraints.
  • Develop positive working relationships with staff and support teamwork within the quad or region to increase employee engagement, reduce turnover, and encourage coverage across sites.
  • Identify opportunities for and promote collaboration within and between Supervised Living and other departments.
  • Coordinate services for one dedicated Supervised Living home in accordance with 245D licensing requirements and Community Residential Settings standards.

Benefits

  • Career growth opportunities
  • Tuition reimbursement, subject to Fraser requirements
  • Employee referral bonuses
  • Medical, dental, and vision insurance for eligible full-time employees
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Employee Assistance Plan (EAP)
  • Life, AD&D, and voluntary life insurance
  • Long-term disability and voluntary short-term disability insurance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Pet insurance
  • 403(b) retirement plan with company match
  • Generous paid time off
  • Wellness programs
  • Training, licensure support, leadership pathways, and opportunities to advance
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