Community Living Manager - Warren

PACE Southeast Michigan•Warren, MI

About The Position

The Community Living Manager oversees home care operations and PACE nursing assistants at PACE Southeast Michigan (PACE SEMI). The role also facilitates specified Interdisciplinary Team (IDT) meetings and supports consistent participant-centered care planning and service authorization. The manager works with the Center Manager, IDT, Medical Director, Director of Home Care, schedulers, and direct care staff on operational, clinical, quality, and performance matters. The position includes supervising and coordinating home care activities, providing home care authorizations for external vendors as needed based on staffing, coaching and mentoring schedulers and direct care staff, and supporting administrative and quality improvement requirements. The manager also interviews, hires, and onboards staff, helps ensure adherence to standards and budgetary guidelines, and performs other duties as assigned. The role requires a bachelor’s degree; a Bachelor of Science in Nursing is preferred. Preferred experience includes three years in clinical long-term care, including one year serving a frail elderly population, and two years of supervisory experience. The manager must meet Michigan licensure requirements, work within their scope of practice, meet CMS-approved competencies before working independently, and be medically cleared for communicable diseases with immunizations up to date before direct participant contact. Working conditions may involve pressure, the need for flexibility and group leadership, and possible exposure to communicable disease.

Requirements

Bachelor’s degree required.
Ability to lead and direct other licensed staff in the delivery of care.
Must act only within scope of practice and meet State of Michigan licensure requirements, including legal authorization to practice in Michigan.
Must meet a standardized set of competencies approved by CMS before working independently.
Must be medically cleared for communicable diseases and have immunizations up to date before direct participant contact.
Excellent oral and written communication skills.
Strong interpersonal skills.
Ability to work under pressure and be flexible, with imagination and group leadership skills.

Nice To Haves

Bachelor of Science in Nursing preferred.
Three years of clinical long-term care experience preferred, including one year with a frail elderly population.
Two years of supervisory experience preferred.

Responsibilities

Supervise and coordinate Home Care activities at PACE Southeast Michigan.
Facilitate Participant-Centered Planning meetings and complex Care Plan Development/Enrollment meetings with the Center Manager and IDT.
Assist the Medical Director with clinical and operational duties and special projects as requested.
Provide home care authorizations for external vendors as needed based on staffing to ensure participant needs are met.
Teach, coach, and mentor schedulers and direct care staff.
Communicate with the Director of Home Care regarding case management and home care operations and issues.
Facilitate administrative, quality, and performance improvement requirements, including reports and statistical records.
Provide schedulers with weekly reports regarding staff productivity.
Participate in or facilitate Quality Assurance projects based on data results.
Ensure adherence to departmental and external standards for quality-focused care, including through professional meetings or committees and review of national standards of practice.
Ensure adherence to budgetary guidelines.
Interview, hire, and onboard staff.
Perform other duties as assigned.