Community Manager

Capreit•Arlington, VA

2d•Onsite

About The Position

CAPREIT is hiring a Community Manager to lead the Serrano and Key Gardens apartment communities in Arlington, Virginia. The role oversees day-to-day multifamily property operations, affordable housing program administration, regulatory compliance, financial and occupancy performance, and resident satisfaction. The manager will recruit and develop an onsite team, maintain accurate records, analyze property results, and partner with regional leadership to achieve community objectives and long-term asset success. The listed annual salary is $92,000–$95,000. The schedule is Monday through Friday with on-call responsibilities.

Requirements

Three to five years of multifamily property management experience; Community Manager experience is preferred.
Affordable housing experience, including LIHTC (Low-Income Housing Tax Credit), is required.
Strong understanding of affordable housing compliance and regulatory requirements.
Experience managing property financials, including budgets, rent collections, delinquency, occupancy goals, variance reporting, Profit & Loss statements, and General Ledgers.
Proven ability to lead, develop, and motivate onsite teams.
Exceptional customer service, communication, organizational, and problem-solving skills.
Experience with property management platforms such as RealPage, OneSite, and/or Yardi, or ability to quickly learn new systems.
Proficiency with Microsoft Office and other business technologies.
Valid driver's license and ability to operate a company vehicle and/or golf cart.
Ability to manage multiple priorities in a fast-paced environment while maintaining compliance with company policies and housing regulations.

Nice To Haves

Bilingual English/Spanish.
Community Manager experience.

Responsibilities

Lead day-to-day apartment community operations, including leasing, resident satisfaction, maintenance operations, and overall property performance.
Administer affordable housing programs, including LIHTC, Section 8, HUD, and other subsidized housing programs, while maintaining regulatory compliance.
Ensure compliance with federal, state, local, and company policies and housing regulations.
Monitor leasing performance, rent collections, delinquency, renewals, occupancy, revenue, and budget goals.
Recruit, coach, develop, and inspire the onsite team.
Build resident relationships through outstanding customer service and a positive community living experience.
Maintain accurate resident files, reports, compliance documentation, and operational records.
Analyze financial reports and property metrics to identify opportunities to improve performance and operational efficiency.
Partner with regional leadership to achieve community objectives, maximize resident retention, and support long-term asset success.