Commercial Manager Jobs

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Commercial Lines Account Manager

Acrisure•Grandview Heights, OH
•Onsite

About The Position

Acrisure is seeking a Commercial Lines Account Manager to support its growing Client Service Center. The role manages a book of commercial insurance clients and contributes to client success through strategic consultation, relationship management, and effective use of technology. The position focuses on retention, renewals, and growth through consultative service and cross-selling. It also involves building client relationships, managing policy servicing, and supporting clients with coverage strategies and solutions. Candidates should be comfortable working on-site to support collaboration, team leadership, and cross-functional partnership.

Requirements

  • Active Property and Casualty (P&C) license.
  • Strong communication, interpersonal, and organizational skills, with the ability to manage multiple accounts and systems.
  • Ability to work in a fast-paced environment.
  • At least 2 years of experience in commercial lines and/or account management.

Nice To Haves

  • Proficiency with Applied Epic or a similar agency management system is strongly preferred.

Responsibilities

  • Serve as the primary contact for assigned clients.
  • Manage renewals, policy changes, and day-to-day account servicing.
  • Provide consultative recommendations and tailored insurance solutions.
  • Identify cross-sell and account-rounding opportunities.
  • Support retention and client satisfaction goals through proactive engagement.
  • Partner with internal teams and leadership to resolve client issues and improve service delivery.
  • Promote adoption of digital tools and resources where appropriate.
  • Deliver high-quality service and support client business needs.
  • Complete additional projects or duties as assigned.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave, including for adoptive parents
  • Legal plan options
  • Pet insurance coverage

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