Commercial Electrical Service Manager

Roman Electric Co.•West Allis, WI

About The Position

Roman Electric is seeking an experienced Commercial Electrical Service Manager to lead, manage, and grow its commercial electrical service department. Roman Electric is a family-owned and operated company established in 1929, serving southeastern Wisconsin. The role offers the opportunity to take ownership of an established department, develop its team, and contribute directly to its continued growth. The position is based in West Allis, Wisconsin.

Requirements

  • Extensive experience in commercial electrical service, construction, or electrical operations.
  • Previous leadership experience supervising electricians or managing electrical service operations.
  • Strong knowledge of commercial electrical systems, troubleshooting, maintenance, and installation.
  • Experience with estimating, scheduling, manpower planning, and job costing.
  • Understanding of departmental financial performance, including revenue, labor costs, and profitability.
  • Demonstrated ability to develop customer relationships and identify new business opportunities.
  • Strong communication, leadership, organizational, and problem-solving skills.
  • Valid driver's license and acceptable driving record.

Nice To Haves

  • At least 7 years of commercial electrical industry experience.
  • Wisconsin Journeyman or Master Electrician license.
  • Experience managing union electricians and working with IBEW labor agreements.
  • Established commercial customer relationships in southeastern Wisconsin.

Responsibilities

  • Oversee daily commercial electrical service operations, including troubleshooting, repairs, maintenance, emergency calls, and small projects.
  • Lead and support commercial service electricians; coordinate manpower and scheduling, and ensure efficient job execution.
  • Build relationships with facility managers, property managers, building owners, and commercial customers to generate new business and expand existing accounts.
  • Prepare estimates and proposals, review project scopes, monitor labor and material costs, and coordinate larger opportunities with company leadership.
  • Manage departmental revenue, job profitability, labor utilization, and operational efficiency.
  • Maintain customer relationships, resolve service concerns, and ensure projects are completed professionally and on schedule.
  • Promote a strong safety culture and maintain high standards for workmanship and employee accountability.
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