Brand Manager Jobs

About The Position

Requirements

• At least 2-3 years of relevant project management,
• Customer service experience with a high level of accountability
• Presentation and sales skills
• Microsoft Applications
• Experience with an ERP system
• Familiar with the beauty industry
• Strategic and able to think both creatively and analytically
• Thrive in a fast-paced environment and adapt quickly to change
• Passionate about managing multiple projects simultaneously and serve your customers
• Remain calm under pressure
• Organized and able to prioritize and balance multiple tasks effectively
• Strong communication skills, both written and verbal
• Understanding of basic sales principles

Nice To Haves

• Experience in the personal care, cosmetics, or fragrance industry is preferred but multiple factors will be taken into consideration.

Responsibilities

• Proactively manage all your accounts.
• Act as the primary contact for your clients in building and maintaining a relationship with us.
• Focus on customer service, sales, and operations.
• Establish new relationships while continuing to nurture existing ones with your client contacts.
• Oversee/manage all contract manufacturing customers from concepts, PD, sales, shipments and forecasts.
• Create, review and approve company COGS.
• Ensure high quality customer service.
• Manage incoming business inquiries and provide customers with scope of capabilities and processes.
• Work directly with R&D on custom formulas to meet efficacy, customer timelines and cost of goods requirements.
• Coordinate with production, compounding, planning, warehouse and QC teams during batching, filling, and pack out.
• Oversee project and timeline management, order entry, budgeting, and quality assurance for client accounts.
• Supervise employee(s).
• Prepare concept pitches for new innovation to pitch to prospective clients.
• Source design services, componentry, and raw materials in order to provide full turnkey product to clients.
• Provide marketing and branding concepts including name exploration, ingredient trends, decoration treatments and finishes, and packaging copy.