Automotive Store Manager
About The Position
The Automotive Store Manager leads the store team and day-to-day operations, delivering a strong customer experience while driving sales, profitability, and operational performance. The role includes recruiting, hiring, scheduling, coaching, and managing employee performance; setting goals and driving KPIs; assisting with estimates, approvals, and customer concerns; and ensuring clear recommendations and follow-through. The manager is responsible for store financial and operational controls, including payroll, inventory accuracy, shrink, budgets, cash and POS procedures, reporting, audits, and policy compliance. The role also oversees OSHA/EHS compliance, store cleanliness, equipment and vendor coordination, and shop flow. Success is measured by sales and profit growth, margins, repair-order performance, technician productivity, inventory and safety results, and team engagement and retention. The position requires open availability, including weekends, and periodic lifting up to 70 pounds.
Requirements
- At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and P&L ownership.
- Proven sales leadership, including meeting targets, building a pipeline, and improving average repair orders and close rates.
- Experience hiring, coaching, maintaining standards, and retaining talent.
- Confidence with KPIs, scheduling, inventory, and cash controls.
- Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
- Valid driver's license.
- Ability to assist with shop flow, including periodic lifting of up to 70 pounds.
- Open availability, including weekends.
Responsibilities
- Recruit, hire, schedule, coach, and performance-manage the store team.
- Set the store game plan, drive KPIs, recognize successes, and course-correct as needed.
- Model excellent customer service and assist with estimates, approvals, and difficult customer situations.
- Execute sales playbooks, price confidently, and ensure clear recommendations and follow-through.
- Manage the store P&L, including payroll discipline, inventory accuracy, shrink control, and budget adherence.
- Ensure OSHA/EHS compliance and store cleanliness, and coordinate equipment and vendors.
- Oversee cash and POS controls, reporting, audits, and adherence to company policies.
- Lead the store through its busiest guest-facing hours, including weekends.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Flexible Spending Account
- Supplemental life insurance
- Short- and long-term disability insurance
- Employee Assistance Program
- 401(k) with company match
- Flexible paid time off
- Paid holidays
- Discounts on products and services
- Employee referral program
- Paid training and reimbursement for ASE certifications
- Career growth opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
