Automotive Store Manager

American Tire Depot • Hermosa Beach, CA

4d • $95,876 - $148,980

About The Position

The Automotive Store Manager leads and develops a store team and is accountable for sales, customer experience, financial performance, and operational excellence. The role includes recruiting, hiring, scheduling, coaching, and performance-managing employees; setting goals and driving KPIs; supporting customer estimates and approvals; and ensuring effective sales practices and clear recommendations. The manager oversees payroll, inventory, shrink, budgets, cash and point-of-sale controls, reporting, audits, and policy adherence. The position also requires maintaining OSHA and environmental, health, and safety compliance, store cleanliness, and coordination of equipment and vendors.

Success is measured through comparable sales growth, gross profit, labor and parts margins, repair-order averages, alignment and warranty attachment, technician productivity and efficiency, timekeeping and meal/overtime compliance, inventory accuracy, shrink, safety and audit scores, team engagement, retention, and readiness for advancement. The position requires open availability, including weekends, and periodic lifting of up to 70 pounds while assisting with shop flow.

Requirements

• At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and P&L ownership.
• Demonstrated sales leadership, including meeting targets, building a pipeline, and improving average repair orders and close rates.
• People leadership skills, including hiring, coaching, maintaining standards, and retaining talent.
• Confidence with KPIs, scheduling, inventory, and cash controls.
• Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
• Valid driver's license.
• Ability to assist with shop flow, including periodic lifting of up to 70 pounds.
• Open availability, including weekends.

Nice To Haves

• ASE certifications.
• Multi-brand experience.
• Experience achieving turnaround results.
• Spanish/English bilingual ability.

Responsibilities

• Recruit, hire, schedule, coach, and performance-manage the store team.
• Set the store's game plan, drive KPIs, celebrate wins, and course-correct promptly.
• Model excellent customer service and assist with estimates, approvals, and challenging customer situations.
• Execute sales playbooks, price confidently, and ensure clear recommendations and follow-through.
• Manage the P&L, payroll discipline, inventory accuracy, shrink control, and budget adherence.
• Maintain OSHA and EHS compliance and store cleanliness; coordinate equipment and vendors.
• Oversee cash and POS controls, reporting, audits, and adherence to company policies.
• Own performance measures including sales and gross profit, margins, repair-order metrics, technician productivity, inventory, safety, and team engagement.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Store Manager or Multi-Unit leader roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed