Automotive Store Manager
About The Position
The Automotive Store Manager leads the store team and daily operations, delivering a strong customer experience while driving sales, profitability, safety, and operational performance. The role recruits, hires, schedules, coaches, and performance-manages employees; sets goals and drives KPIs; supports customer estimates and approvals; and ensures effective sales execution and follow-through. The manager also owns P&L performance, payroll discipline, inventory accuracy, shrink control, budget adherence, cash and POS controls, reporting, audits, and policy compliance. The position includes responsibility for OSHA/EHS compliance, store cleanliness, and coordination with equipment vendors. The manager should be available to lead during busy guest-facing hours, including weekends, and may periodically assist with shop flow, including lifting up to 70 pounds.
Requirements
- At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and P&L ownership.
- Proven sales leadership, including achieving targets, building a pipeline, and improving average repair order and close rates.
- Experience hiring, coaching, holding standards, and retaining employees.
- Confidence with KPIs, scheduling, inventory, and cash controls.
- Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
- Valid driver's license.
- Ability to periodically assist with shop flow, including lifting up to 70 pounds.
- Open availability, including weekends.
Responsibilities
- Recruit, hire, schedule, coach, and performance-manage the store team.
- Set the daily game plan, drive KPIs, recognize wins, and make timely corrections.
- Model excellent customer service and assist with estimates, approvals, and difficult customer situations.
- Execute sales playbooks, price confidently, and ensure clear recommendations and follow-through.
- Manage P&L performance, payroll, inventory accuracy, shrink control, and budget adherence.
- Maintain OSHA/EHS compliance and store cleanliness, and coordinate equipment and vendors.
- Oversee cash and POS controls, reporting, audits, and adherence to policies.
- Own performance measures including comparable sales growth, gross profit, margins, average repair orders, technician productivity, inventory accuracy, safety, team engagement, and retention.
Benefits
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Supplemental life and short- and long-term disability insurance.
- Employee assistance program.
- 401(k) with company match.
- Flexible paid time off.
- Paid holidays.
- Discounts on products and services.
- Employee referral program.
- Paid training and reimbursement for ASE certifications.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
