Automotive Store Manager

Big Brand Tire & Service • Los Angeles, CA

2d • $81,100 - $118,380

About The Position

The Automotive Store Manager leads an automotive service store, develops and manages the team, drives sales and business performance, and ensures a high-quality customer experience. The role oversees store operations, including scheduling, KPIs, payroll, inventory, cash and POS controls, reporting, audits, safety, cleanliness, equipment, vendors, and policy compliance. The manager may assist with shop flow and must be available to lead during busy guest-facing hours, including weekends.

Requirements

• At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and P&L ownership.
• Proven sales leadership, including meeting targets, building a pipeline, and improving average repair orders and close rates.
• People leadership skills, including hiring, coaching, maintaining standards, and retaining talent.
• Confidence managing KPIs, scheduling, inventory, and cash controls.
• Customer-first communication skills, including explaining recommendations clearly and following through.
• Valid driver's license.
• Ability to assist with shop flow, including periodic lifting of up to 70 pounds.
• Open availability, including weekends.

Responsibilities

• Recruit, hire, schedule, coach, and performance-manage the store team.
• Set the store's game plan, drive KPIs, recognize successes, and course-correct as needed.
• Model excellent customer service and assist with estimates, approvals, and challenging customer situations.
• Execute sales playbooks, price confidently, and ensure clear recommendations and follow-through.
• Manage P&L responsibilities, payroll discipline, inventory accuracy, shrink control, and budget adherence.
• Ensure OSHA/EHS compliance and maintain cleanliness; coordinate equipment and vendors.
• Oversee cash and POS controls, reporting, audits, and adherence to policies.
• Own performance measures including sales growth, gross profit, margins, average repair orders, technician productivity, inventory accuracy, safety, team engagement, and retention.

Benefits

• Medical, dental, and vision insurance
• Health savings and flexible spending accounts
• Supplemental life and short- and long-term disability insurance
• Employee assistance program
• 401(k) with company match
• Flexible paid time off
• Paid holidays
• Discounts on products and services
• Employee referral program
• Paid training and reimbursement for ASE certifications
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed