Automotive Store Manager

Big Brand Tire & Service • South Lake Tahoe, CA

2d • $82,140 - $153,345

About The Position

The Automotive Store Manager leads the store team and daily operations, with responsibility for developing employees, delivering a strong customer experience, driving sales, managing financial performance, and maintaining safety and operational standards. The manager sets goals and drives KPIs, supports customer estimates and approvals, oversees payroll and inventory controls, and ensures accurate reporting and compliance. The role requires open availability, including weekends, and may involve periodic lifting up to 70 pounds to assist with shop flow.

Requirements

• At least 2 years of store or service management experience in automotive, or high-volume retail experience with strong service and P&L ownership.
• Proven sales leadership, including meeting targets, building a pipeline, and improving average repair orders and close rates.
• Experience hiring, coaching, maintaining standards, and retaining talent.
• Confidence with KPIs, scheduling, inventory, and cash controls.
• Customer-first communication skills, with the ability to build trust through clear explanations and follow-through.
• Valid driver's license.
• Ability to assist with shop flow, including periodic lifting of up to 70 pounds.
• Open availability, including weekends.

Responsibilities

• Recruit, hire, schedule, coach, and performance-manage the store team.
• Set the daily game plan, drive KPIs, celebrate wins, and course-correct as needed.
• Model five-star service and assist with estimates, approvals, and difficult customer situations.
• Execute sales playbooks, price confidently, and ensure clear recommendations and follow-through.
• Manage payroll discipline, inventory accuracy, shrink control, and adherence to budgets.
• Maintain OSHA/EHS compliance and cleanliness, and coordinate equipment and vendors.
• Oversee cash and POS controls, reporting, audits, and adherence to company policies.
• Own KPIs for sales growth, gross profit, margins, average repair orders, productivity, inventory, safety, and team engagement.

Benefits

• Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts
• Supplemental life and short- and long-term disability insurance
• Employee Assistance Program
• 401(k) with company match
• Flexible paid time off
• Paid holidays
• Discounts on products and services
• Employee referral program
• Paid training and reimbursement for ASE certifications
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed