Branch Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Leadership experience, including the ability to coach and develop colleagues to drive sales excellence, deliver world-class customer service, and maintain operational integrity in a high-volume branch environment.
• Four years of sales management experience in a Retail or Branch Banking environment.
• A successful record of managing objectives related to sales goals, deadlines, and branch goals in a profit-and-loss environment.
• Ability to drive an exceptional customer experience, validated through customer satisfaction surveys.
• Ability to maintain strong partnerships with community and civic organizations.
• Must meet SAFE Act requirements, including successful completion of required background checks and obtaining a unique identifier from the NMLS.

Nice To Haves

• Associate’s or Bachelor’s degree.
• Retail banking experience.
• Talent sourcing and assessment experience.

Responsibilities

• Lead branch performance, sales growth, and colleague and customer experience.
• Coach and develop colleagues to achieve individual and collective performance and sales goals.
• Use innovative solutions to address customer needs and demonstrate product and service value.
• Showcase mobile and online banking platforms to customers in a digital-first environment.
• Build a diverse talent pipeline and develop colleagues to meet evolving business needs.
• Implement coaching plans that support personal and branch-wide goals.
• Communicate business priorities to colleagues in an energizing and empowering way.
• Direct colleague and sales activities to meet and exceed key targets.
• Use financial acumen and strategic insights to guide branch decision-making and deliver results.
• Build and maintain relationships with community and civic organizations to develop new customer relationships and deepen existing ones.
• Maintain operational integrity and deliver world-class customer service.

Benefits

• Competitive pay.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Retirement benefits.
• Maternity and paternity leave.
• Flexible work arrangements.
• Education reimbursement.
• Wellness programs.
• Paid time off policy that exceeds the mandatory paid sick or paid time-away policy of applicable local and state jurisdictions in the United States.