Assistant Commercial Branch Manager

Snider Fleet Solutions•Tuscaloosa, AL

17d•Onsite

About The Position

The Assistant Commercial Branch Manager supports the Branch Manager and is responsible for branch morale, employee professional development and training, and daily operations. The role assists with branch matters, inventory, employee administration, service center and warehouse efficiency, profitability, and customer needs. It involves communication with local and national account customers in the transportation industry. Work is split between an office and a service shop or warehouse at a commercial or industrial tire and/or mechanical truck service center. The employee may occasionally be exposed to fumes or airborne particles, moving mechanical equipment, and moderate-to-high noise levels.

Requirements

At least 2 years of experience in the industry or in a related management position.
Must be at least 21 years old.
Ability to pass a background check and drug screen.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, and ability to learn and operate other software.
Strong leadership, organizational, and time-management skills, with close attention to detail.
Ability to cycle inventory, run reports, and communicate with upper management.
Reliable and dependable, with self-initiative.
Ability to multitask and work effectively under pressure and time constraints.
Ability to work effectively independently with minimal supervision and as a team member.
Ability to interact with all levels of the organization and client base.
Ability to understand the top 30 customer portfolio and the top 10 potential customers.
Strong customer service and written and verbal communication skills.
Proficient analytical thinking and business insight, including ability to identify new growth opportunities.
Ability to work in a results-oriented, fast-paced environment and handle confidential matters sensitively.
Sound decision-making skills and ability to adapt quickly to changing conditions.
Ability to present information effectively, respond to questions, solve problems, and resolve conflict.
Knowledge of, or ability to learn, implement, and monitor state and federal OSHA regulations.
Ability to develop and maintain customer relationships.

Nice To Haves

Associate’s degree in Business or a related field; a four-year degree is preferred, or equivalent work experience.
Experience managing P&L.
Familiarity with Paylocity and AS400 software.
Commercial TIA certification.

Responsibilities

Help meet the branch’s monthly and yearly profitability goals.
Implement and evaluate branch operational practices.
Support and supervise sales staff with service quotes, product look-ups, customer disputes, and requests.
Assist the Branch Manager with inventory management according to company standards.
Oversee the workflow of customer work orders to ensure completion.
Assist with staffing and employee job-growth opportunities.
Maintain up-to-date employee administrative files, including DOT Med Cards, ASE/TIA certifications, forklift safety records, and employee evaluations.
Assist with P&L matters, employee payroll and overtime, and overall expenses.
Review the Invoice Register, warehouse, service bays, and equipment daily to ensure safety, compliance, cleanliness, and organization.
Ensure branch opening and closing procedures are followed and that the branch has sufficient personnel, materials, and equipment.
Follow safety rules, wear proper PPE, and demonstrate a safety-conscious mindset.
Maintain excellent attendance, arrive on time in the correct uniform, and adhere to company policies, procedures, and values.