The Branch Manager oversees the branch’s overall performance, leadership, and operational integrity. The role directs day-to-day operations, ensures compliance with bank policies and regulatory requirements, manages risk, and maintains strong operational controls. The Branch Manager leads, develops, and coaches the branch team to achieve sales, service, and community engagement goals; drives branch growth; strengthens client relationships; and represents the bank in the local community. The position is accountable for maximizing branch revenue, sales, and customer satisfaction while minimizing operating losses. It deploys resources to support individual and team performance, manages promotional campaigns and product initiatives, conducts cold calls on prospective small business customers, maintains relationships with existing customers, and creates and manages the branch business plan. The role supervises professional-level employees and may supervise support employees, setting goals and ensuring policies and procedures are understood and followed. Other duties may be assigned. A bachelor’s degree is required, although an equivalent combination of education and experience may be considered. The role typically requires advanced knowledge in the assigned discipline and at least four years of prior leadership experience. The employee must be able to stand for extended periods and lift objects weighing up to 30 pounds. Travel may be required; reliable transportation and a valid driver’s license may be required, if applicable. NMLS registration may be required. Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, a 401(k) plan, wellness resources, and other programs, subject to plan terms and eligibility. Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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Job Type
Full-time
Career Level
Manager