Branch Manager - Laguna Beach - Irvine, CA
About The Position
As a Branch Manager at Chase, you lead and manage all aspects of a branch, including deposit and investment growth, operations, and coaching the team. You create a welcoming environment for clients and employees, deliver attentive service, represent Chase’s brand and culture, provide access to banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. The role includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, potentially out of state. Employment is contingent on applicable criminal history and financial responsibility reviews and compliance with Loan Originator qualification and SAFE Act NMLS registration requirements.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Strong leadership ability and a record of coaching and empowering employees.
- Ability to organize and manage competing priorities and develop plans for branch growth.
- Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
- Experience maintaining a strong risk and control environment and commitment to operational integrity and policies.
- Ability to influence, educate, and connect teams, partners, and clients with technology.
- Successful completion of the Branch Manager Training Program before placement.
- Ability to travel as required for in-person training and meetings.
- Meet applicable Loan Originator qualification requirements and register or update registration with NMLS under the SAFE Act; continued employment is contingent on compliance.
- Employment offer is contingent on applicable criminal conviction history review, and for Loan Originator qualification, review of credit report, NMLS information, and other relevant information.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Lead the branch team by sharing a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
- Understand and meet client needs to build lasting relationships and trust.
- Build and develop a high-performing team through coaching, feedback, and recognition.
- Promote ongoing learning and development within the team.
- Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
- Maintain a strong risk and control environment through sound judgment, integrity, and adherence to policies and procedures.
- Complete the Branch Manager Training Program before placement as a Branch Manager.
- Travel as required for in-person training and meetings, including possible out-of-state travel.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
- Additional benefits and programs based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
