Assistant Store Manager Jobs

About The Position

Requirements

• Department Manager experience or equivalent is required.
• A college degree or equivalent is preferred.
• Strong understanding of store operations and total-store merchandising techniques.
• Excellent interpersonal, customer service, and communication skills.
• Excellent organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Good judgment in solving problems, making decisions, handling complaints, arbitrating disputes, and resolving grievances.
• Desire and ability to lead and manage associates across multiple departments.
• Must meet the physical requirements of the position, with or without reasonable accommodations.
• Must meet minimum age requirements for specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals or a similar accrediting organization as a Certified Food Safety Manager, or attend company-provided training and be able to achieve accreditation within the first 90 days of employment; accreditation must be maintained while employed in a position requiring it.
• Ability to use computers and other communication systems required to perform job functions.
• Ability to use handheld computers for orders, markdowns, scan-outs, and inventory.
• Stand 100% of the time and frequently walk short distances.
• Ability to push or pull up to 2,000 pounds using a pallet jack or float.
• Perform repetitive hand and arm motions.
• Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and approximately 100 pounds on occasion.
• Handle substances associated with cleaning and packaging materials and household cleaners.
• Frequently reach and grasp at waist level, and occasionally above shoulder or below waist level.
• Meet established volume activity standards for the position.
• Tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time.
• Have sufficient visual ability to check invoices, dates, and other written documents.

Nice To Haves

• College degree or equivalent.

Responsibilities

• Hire, train, and develop associates.
• Manage associate performance through coaching, appraisals, performance management, and disciplinary efforts.
• Provide leadership and motivation that support the company’s Guiding Principles, Core Values, Vision, and Strategy.
• Promote an atmosphere of enthusiastic customer awareness, emphasizing fast and easy customer service.
• Control store funds and company assets appropriately.
• Identify and correct unsafe conditions that could cause associate or customer accidents.
• Ensure compliance with company security, safety, and food safety standards.
• Use company tools and systems, including financial reports, the average cost inventory system (ACIS), scheduling, productivity tools, ordering (CAO), and business information systems.
• Support achievement of budgeted financial and operating results.
• Serve as Manager on Duty and perform the Store Manager’s responsibilities when the Store Manager is absent.
• Assist the Store Manager with day-to-day operations of the entire store.
• Model customer service and other vital behaviors and encourage associates to do the same.
• Follow company guidelines, policies, and standard practices, and manage associates to ensure adherence to Standard Practices.
• Maximize sales through excellent customer service and minimize shrink through proper use of Standard Practices.
• Maintain store conditions, customer satisfaction, product quality, freshness, availability, variety, and execution of policies and procedures.
• Ensure compliance with local, state, and federal regulations.
• Ensure departmental staffing schedules meet business needs.
• Communicate expectations to associates and ensure they have the tools and training needed to succeed.
• Complete required Computer Based Training (CBT), Training Packet, and Training Aid courses.
• Treat store information as strictly confidential.
• Perform other assigned duties and projects.