Store Assistant Manager

Kwik Chek Food Stores Inc • Wimberley, TX

2d

About The Position

The Store Assistant Manager supports the store management team in completing store-level tasks across areas such as cash register operations, customer service, housekeeping, and other store functions. The role helps ensure an exceptional customer experience aligned with TXB’s purpose to “Leave ‘em Better.” The assistant manager assists the Store Manager in leading and managing the facility and is responsible for all store operations while on duty in the General Manager’s absence.

The position also involves leading and training team members, maintaining merchandise and supplies, carrying out store marketing programs, handling transactions and customer concerns, and ensuring the store is clean, safe, and properly operated. Work may include nights, weekends, and holidays on a rotating basis.

Requirements

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Reliable transportation.
• Comply with applicable local, state, and federal laws, regulations, and certification requirements.
• Be reliable, punctual, honest, and maintain a good attitude.
• Excellent customer service skills and good verbal communication skills.
• Ability to operate equipment such as cash registers, calculators, scanners, and multiple devices.
• Basic mathematical skills for making change and issuing refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to train, lead, and supervise team members effectively.
• Ability to work as a team player, communicate well, multitask, and work in a fast-paced environment.
• Patience and expertise to direct and conduct training.
• Basic computer skills and ability to learn software such as Microsoft Excel, Outlook, and Word; understanding of register systems, troubleshooting, and back-office software.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working on a cash register or related equipment.
• Ability to perform repetitive movements over long periods.

Responsibilities

• Support the store management team in completing store-level tasks and assist the Store Manager in leading and managing the facility.
• Take responsibility for store operations while on duty in the General Manager’s absence.
• Provide customer service, greet customers, answer questions, address price discrepancies and complaints, help customers locate products, and provide product or service information.
• Operate cash registers and other available equipment; accept cash, credit, and debit payments; process returns and exchanges according to store policy; and balance the register and shift sales.
• Identify product and service prices, calculate bills, and bag, box, or wrap purchases.
• Train, lead, supervise, and coach team members on company policies, practices, procedures, and position expectations.
• Set a professional example and share knowledge and skills with team members.
• Execute assigned store-level marketing programs.
• Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, and maintain a clean environment for guests.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Report unsafe activities to a supervisor and/or Human Resources.
• Participate in team efforts to achieve departmental and company goals.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans are available; eligibility depends on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave; eligibility depends on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed