Store Assistant Manager

Kwik Chek Food Stores Inc • Bonham, TX

2d

About The Position

The Store Assistant Manager supports the store management team in completing store-level tasks and performs duties across multiple areas, including cash register operations, customer service, housekeeping, and other store functions. The role helps ensure an exceptional customer experience that supports TXB’s purpose to “Leave ‘em Better.” The assistant manager assists the Store Manager in leading and managing the facility and is responsible for store operations while on duty in the General Manager’s absence.

Requirements

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Reliable transportation.
• Comply with applicable local, state, and federal laws, regulations, and certifications.
• Be reliable, punctual, honest, and maintain a good attitude.
• Excellent customer service and verbal communication skills.
• Ability to operate equipment such as cash registers, calculators, scanners, and multiple computer devices.
• Basic mathematical skills for making change and issuing refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to train, lead, and supervise team members effectively.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills and ability to understand software such as Microsoft Excel, Outlook, and Word, as well as register systems, troubleshooting, and back-office software.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working on a cash register or related equipment.
• Ability to perform repetitive movements over long periods.
• May need to work nights, weekends, and holidays on a rotating basis.
• Patience and expertise to direct and conduct training.

Responsibilities

• Support the store management team in completing store-level tasks and assist the Store Manager in leading and managing the facility.
• Oversee store operations while on duty in the General Manager’s absence.
• Provide customer service, greet customers, answer questions, resolve price discrepancies and complaints, provide product information, and help customers locate products.
• Process purchases, returns, and exchanges; identify product prices, tabulate bills, accept cash and card payments, and balance the register and shift sales.
• Bag, box, and wrap purchased items.
• Complete store housekeeping, including cleaning, dusting, sweeping, mopping, and emptying trash.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Execute assigned store-level marketing programs properly.
• Train and supervise team members, coach them on the expectations of store positions, and lead by example through professionalism and sharing knowledge and skills.
• Participate in team efforts to achieve departmental and company goals, communicate with colleagues, and work effectively in a fast-paced environment.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans; eligibility depends on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave; eligibility depends on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed