Store Assistant Manager

Kwik Chek Food Stores Inc • Kyle, TX

2d

About The Position

The Store Assistant Manager works in support of the store management team to complete store-level tasks across areas including cash register operations, customer service, housekeeping, and other related functions. The role helps ensure an exceptional customer experience in keeping with TXB’s purpose to “Leave ‘em Better.”

The assistant manager supports the Store Manager in leading and managing the facility, trains and supervises team members, and is responsible for all store operations while on duty when the General Manager is absent. The position also performs customer-facing, sales, stocking, vendor, housekeeping, and store marketing duties.

Requirements

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Reliable transportation.
• Ability to comply with applicable local, state, and federal laws, regulations, and certifications.
• Reliability, punctuality, honesty, and a positive attitude.
• Excellent customer service and good verbal communication skills.
• Ability to operate equipment such as cash registers, calculators, scanners, and multiple devices.
• Basic mathematical skills for making change and issuing refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to train, lead, and supervise team members effectively.
• Patience and expertise to direct and conduct training.
• Basic computer skills and ability and desire to learn software such as Microsoft Excel, Outlook, and Word.
• Understanding of register systems, troubleshooting, and back-office software.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working on a cash register or related equipment.
• Ability to perform repetitive movements over long periods.
• Ability to work nights, weekends, and holidays on a rotating basis.

Responsibilities

• Support the store management team in completing store-level tasks and assist the Store Manager in leading and managing the facility.
• Be responsible for all store operations while on duty in the absence of the General Manager.
• Lead and supervise team members effectively; train and coach them on company policies, practices, procedures, and position expectations.
• Provide leadership by example and share knowledge and skills; model consistency and professionalism.
• Deliver customer service, greet customers, answer questions, resolve complaints or price discrepancies, and help customers locate products.
• Operate the cash register and accept cash, credit, and debit card payments; identify prices, tabulate bills, and process returns and exchanges according to store policy.
• Balance the cash register at the beginning and end of shifts and reconcile sales at the end of shifts.
• Bag, box, and wrap purchased items.
• Complete guest-centered duties and maintain a clean environment, including cleaning, dusting, sweeping, mopping, and emptying trash.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Execute assigned store-level marketing programs properly.
• Work cooperatively with the team, communicate effectively, multitask, and participate in team efforts to achieve departmental and company goals.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans; eligibility depends on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave; eligibility depends on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed