Store Assistant Manager

Kwik Chek Food Stores Inc • Marble Falls, TX

2d

About The Position

The Store Assistant Manager supports the store management team in completing store-level tasks and performs duties across areas such as cash register operations, customer service, housekeeping, and other store functions. The role helps ensure an exceptional customer experience that supports TXB’s purpose to “Leave ‘em Better.”

The assistant manager assists the Store Manager in leading and managing the facility, trains and supervises team members, and is responsible for store operations while on duty when the General Manager is absent. The position also handles customer transactions and requests, maintains store cleanliness and product availability, follows company procedures, and helps execute store marketing programs.

Requirements

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Reliable transportation.
• Must abide by applicable local, state, and federal laws and regulations/certifications.
• Reliability, punctuality, honesty, and a positive attitude.
• Excellent customer service and verbal communication skills.
• Ability to operate equipment such as cash registers, calculators, and scanners.
• Basic mathematical skills for making change and issuing refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to lead and supervise team members effectively.
• Ability to multitask and work in a fast-paced environment.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working at a cash register or related equipment.
• Ability to perform repetitive movements over extended periods.
• Basic computer skills and ability to operate multiple devices.
• Ability and willingness to learn software such as Microsoft Excel, Outlook, and Word, as well as register systems, troubleshooting, and back-office software.
• Patience and expertise to direct and conduct training.

Responsibilities

• Support the store management team in completing store-level tasks and operations.
• Be responsible for store operations while on duty in the General Manager’s absence.
• Assist the Store Manager in leading and managing the facility.
• Lead, supervise, train, and coach team members on company policies, procedures, and job expectations.
• Provide customer service, greet customers, answer questions, resolve price discrepancies and complaints, and help customers locate products.
• Operate the cash register and accept cash, credit, and debit payments; balance the register and sales at the beginning and end of shifts.
• Process returns and exchanges according to store policy, identify product and service prices, and prepare customer purchases for carrying.
• Maintain a clean store by completing housekeeping tasks such as cleaning, dusting, sweeping, mopping, and emptying trash.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Ensure proper execution of assigned store-level marketing programs.
• Communicate and cooperate with team members, participate in team efforts to achieve company goals, and set a consistent and professional example.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans are available; eligibility depends on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave; eligibility depends on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed