Store Assistant Manager

Kwik Chek Food Stores Inc • Fredericksburg, TX

2d

About The Position

The Store Assistant Manager supports the store management team in completing store-level tasks across areas including cash register operations, customer service, housekeeping, and other store functions. The role helps ensure an exceptional customer experience in keeping with TXB’s purpose to “Leave ‘em Better.” The assistant manager assists the Store Manager in leading and managing the facility and is responsible for all store operations while on duty when the General Manager is absent.

Requirements

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Reliable transportation.
• Reliability, punctuality, honesty, and a good attitude.
• Excellent customer service and verbal communication skills.
• Ability to operate equipment such as cash registers, calculators, and scanners.
• Basic mathematical skills for making change and issuing refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to train, lead, and supervise team members effectively.
• Ability to work as a team player, communicate well, multitask, and work in a fast-paced environment.
• Patience and expertise to direct and conduct training.
• Basic computer skills and ability to operate multiple devices.
• Ability and desire to learn software such as Microsoft Excel, Outlook, and Word.
• Understanding of register systems, troubleshooting, and back-office software.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working on a cash register or related equipment.
• Ability to perform repetitive movements over long periods.
• Must abide by applicable local, state, and federal laws and regulations/certifications.

Responsibilities

• Support the store management team in completing store-level tasks and assist the Store Manager in leading and managing the facility.
• Take responsibility for store operations while on duty in the General Manager’s absence.
• Provide customer service, greet customers, answer questions, assist with price discrepancies, locate products, resolve complaints, and provide information.
• Operate the cash register; accept cash, credit, and debit payments; identify prices and tabulate bills; balance the register at the beginning and end of shifts and reconcile sales at shift end.
• Process returns and exchanges according to store policy, and bag, box, and wrap purchased items.
• Train and supervise team members, coach them on role expectations, and lead by example through professionalism and knowledge-sharing.
• Execute assigned store-level marketing programs and participate in team efforts to meet company and departmental goals.
• Maintain a clean guest environment and complete housekeeping tasks such as cleaning, dusting, sweeping, mopping, and emptying trash.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans are available; eligibility is based on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave; eligibility is based on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed