Store Assistant Manager

Kwik Chek Food Stores Inc • Spicewood, TX

2d

About The Position

The Store Assistant Manager supports the store management team in completing store-level tasks across areas such as cash register operations, customer service, housekeeping, and other store functions. The role helps ensure an exceptional customer experience aligned with TXB’s purpose to “Leave ‘em Better.” The Store Assistant Manager assists the Store Manager in leading and managing the facility and is responsible for all store operations while on duty when the General Manager is absent.

The position also involves supervising and training team members, supporting inventory and vendor processes, maintaining a clean and well-stocked store, and ensuring assigned marketing programs are properly executed. Work may include nights, weekends, and holidays on a rotating basis.

Requirements

• Customer relationship experience is required.
• Successful completion of on-the-job training.
• Reliable transportation.
• Ability to comply with applicable local, state, and federal laws, regulations, and certifications.
• Reliability, punctuality, honesty, and a good attitude.
• Excellent customer service and good verbal communication skills.
• Ability to operate equipment such as cash registers, calculators, and scanners.
• Basic mathematical skills for making change and issuing refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to train, lead, and supervise team members effectively.
• Ability to work as a team player, communicate well, multitask, and work in a fast-paced environment.
• Patience and expertise to direct and conduct training.
• Basic computer skills and ability to operate multiple devices.
• Desire and ability to learn software such as Microsoft Excel, Outlook, and Word.
• Understanding of register systems, troubleshooting, and back-office software.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working on a cash register or related equipment.
• Ability to perform repetitive movements over long periods.
• May need to work nights, weekends, and holidays on a rotating basis.

Responsibilities

• Support the store management team in completing store-level tasks and assist the Store Manager in leading and managing the facility.
• Take responsibility for store operations while on duty in the absence of the General Manager.
• Provide customer service, greet guests, answer questions, assist with price discrepancies, locate products, resolve complaints, and provide information.
• Operate cash registers and other available equipment; accept cash, credit, and debit payments; process returns and exchanges according to store policy.
• Balance the cash register at the beginning and end of shifts and reconcile sales at the end of shifts.
• Identify product and service prices, tabulate bills, and bag, box, or wrap purchased items.
• Train, lead, and supervise team members; coach employees on the expectations of store positions, company policies, practices, and procedures.
• Provide leadership through example and share knowledge and skills with others.
• Execute assigned store-level marketing programs.
• Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Communicate and participate in team efforts to achieve departmental and company goals.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans are available; eligibility depends on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave; eligibility depends on average weekly hours worked and tenure.
• 401(k) retirement plan, available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed