Assistant Property Manager Jobs

About The Position

Requirements

• High school diploma.
• Two to three years of property management experience.
• Knowledge of resident rental lifecycle activities.
• Basic knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
• Excellent interpersonal, customer service, organizational, and time-management skills.
• Ability to communicate effectively and sensitively with all levels of management, while handling confidential matters appropriately.
• Ability to work independently, prioritize effectively, and act with urgency in a fast-paced environment.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Ability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Ability to relate to others and cope with and defuse situations involving angry or difficult people.
• Valid driver’s license, clean driving record, and current auto insurance.
• Must comply with all safety requirements.
• Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Nice To Haves

• Bachelor’s degree.
• Real estate license, which may be required in some locations.
• Prior experience with Yardi Voyager or an equivalent system.

Responsibilities

• Assist with day-to-day property operations, resident satisfaction and retention, and resident lifecycle activities.
• Follow the operations guidelines established in the property management agreement.
• Maintain accounts receivable, including collecting and posting rent, making daily bank deposits, and keeping an accurate, balanced rent roll.
• Complete daily, weekly, and monthly financial and leasing reports accurately and on time.
• Audit records and files to identify matters requiring administrative action, such as lease expirations, delinquent accounts, and unlawful detainers.
• Collect delinquent balances from former residents.
• Process evictions, including paperwork, serving notices, and attending court hearings.
• Lease apartments as needed and shop competitive properties.
• Inspect buildings and grounds for safety and cleanliness, and alert maintenance staff to repair needs.
• Process move-ins, move-outs, and lease renewals.
• Audit new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, traffic entry, marketing, maintenance, and general office operations.
• Prepare routine correspondence, rental notices, letters, and memorandums.
• Assist with resident relations and problem resolution.
• Assume responsibility for property operations when the property manager is absent.
• Comply with company policies, applicable health and safety rules and regulations, and local, state, and federal laws.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Competitive pay.
• Paid time off, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.