Assistant Property Manager - Future Opportunity

Berkshire Residential Investments•Franklin, TN

About The Position

Berkshire Residential Investments is seeking an Assistant Property Manager for a future opportunity. This administrative-focused role supports the Property Manager and the broader team, with additional involvement in training, sales, and customer service. The Assistant Property Manager helps maintain accurate resident records, encourage electronic payments, monitor local market conditions, and contribute ideas to improve financial performance and resident satisfaction. The role also involves mentoring and assisting the leasing team and providing professional, customer-focused service to prospective and current residents.

Requirements

  • At least two years of experience in the apartment industry.
  • Ability to adapt to new technologies.
  • Basic understanding of a property budget.
  • Proficiency in writing, speaking, and understanding English.
  • Patience.
  • Ability to interact effectively with people from diverse social, economic, and ethnic backgrounds.

Nice To Haves

  • Experience managing people.

Responsibilities

  • Maintain accurate resident records and update them daily.
  • Manage and encourage electronic payments through the Resident Portal.
  • Maintain awareness of local market conditions and trends.
  • Contribute ideas to the Property Manager to support financial success and improve resident satisfaction.
  • Communicate professionally with residents verbally and in writing.
  • Mentor and assist the leasing team.
  • Provide excellent customer service to prospective residents, existing residents, and team members.
  • Support the Property Manager and the wider team.

Benefits

  • Three weeks of vacation.
  • Retirement benefits.
  • Health care benefits.
  • Paid time off, including sick leave, parental leave, and vacation leave.
  • Bonuses.
  • 25% rent discount.
  • Personal development plans.
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