Assistant Property Manager

Mission Rock Residential • Puyallup, WA

12d • Onsite

About The Position

The Assistant Property Manager assists with maintaining compliance and the successful day-to-day operation of all aspects of property management under the direction of the Property Manager. The role requires regular communication with residents to encourage timely rent payment and adherence to lease agreements. It also involves providing strong customer service, explaining property policies and procedures, handling resident account balances and delinquencies, and showing the community and available apartments to prospects.

Requirements

• At least 1–2 years of onsite experience as a Leasing Consultant.
• Competence with personal computers, keyboarding, internet searches, math, and Microsoft Office, including Word, Excel, and Outlook.
• Thorough understanding and application of Fair Housing laws.
• Must be authorized to work for any employer in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.

Responsibilities

• Maintain a high level of customer service and online presence to obtain satisfactory resident and prospect survey and review scores.
• Understand and explain policies and procedures concerning screening qualifications, application criteria, lease paperwork, rent collection, and move-in and move-out processes.
• Review resident files and accounting records to identify unpaid balances and late fees, communicate with residents about outstanding balances, implement delinquency collection procedures, and enforce lease agreements.
• Tour the community, amenities, and vacant apartments with prospects, and maintain current knowledge of apartment specifications, vacancies, notices, and rental rates.

Benefits

• Bonus opportunity, depending on position.
• Paid time off, including 13 paid holidays (including a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year.
• Housing discount program, subject to availability and prior ownership group approval.
• 401(k) retirement plan with company match.
• Medical, dental, and vision coverage, plus an HSA with employer contribution and FSA options.
• Employer-sponsored short-term and long-term disability coverage.
• Company-paid life insurance.
• Optional critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed