Assistant Property Manager - Columbia Park
About The Position
The Assistant Property Manager works with the Property Manager on the day-to-day operations of Columbia Park, an affordable housing apartment community in San Francisco. The role provides customer service to residents and visitors, takes initiative, provides direction to staff, and works with the Front Desk and Maintenance site teams to coordinate resident engagement and events. A strong understanding of HUD and Tax Credit requirements is essential. This is an on-site position and includes a two-bedroom onsite apartment. Pay is $27.77–$29.77 per hour, dependent on experience. Mercy Housing is a mission-driven organization guided by mercy, justice, and respect, with a focus on affordable housing and inclusive communities. The organization is a fair chance employer and considers qualified applicants with arrest and conviction records, while conducting background checks for all positions.
Requirements
- High school diploma or equivalent.
- Strong understanding of HUD and Tax Credit requirements.
- Ability to legally operate a motor vehicle, with a valid driver's license and insurance.
- Ability to adhere to complex regulatory requirements.
- Ability to maintain resident accounts receivable ledgers under supervision.
Nice To Haves
- One year of administrative, office, accounting, or customer service experience.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
Responsibilities
- Enter data in resident accounts receivable ledgers.
- Assist with resident records documentation.
- Collect rent and other income, make bank deposits, and forward receipts.
- Assist with the leasing process from initial application through move-in.
- Respond to customer service requests.
- Work with the Property Manager on day-to-day property operations.
- Provide customer service to residents and visitors, take initiative, and provide direction to staff.
- Work with Front Desk and Maintenance site teams and coordinate resident engagement and events.
- May work outside normal business hours to respond to property needs.
Benefits
- Several healthcare plans to choose from.
- Dental insurance, including adult and child orthodontia.
- Vision insurance.
- 15 days of earned PTO in the first year.
- 12 company holidays and 2 floating holidays.
- 403(b) with employer match.
- Early close Fridays with 3 paid hours each Friday.
- Early close before a holiday with 3 paid hours.
- Paid time off between Christmas and New Year's holiday.
- Paid volunteer time.
- Paid parental leave and caregiver leave.
- Paid life insurance.
- Free Employee Assistance Plan.
- Free basic dental.
- Pet insurance options.
- Two-bedroom onsite apartment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
