Assistant Property Manager (Urbana at Hioaks)
About The Position
WinnCompanies is seeking an Assistant Property Manager for Urbana at Hioaks, a 216-unit multifamily affordable housing community in Richmond, Virginia. The Assistant Property Manager supports the Property Manager with the community’s day-to-day operations, including leasing, resident relations, rent collections, accounts payable and receivable, and property administration. The role is described as an opportunity to build a career in multifamily housing and property management. The pay range is $23.00–$25.00 per hour. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
Requirements
- High school diploma or GED equivalent.
- Up to 1 year of experience in property management, leasing, customer service, administrative support, or a related field.
- Up to 1 year of supervisory, team lead, leadership, or mentoring experience.
- Proficiency with Microsoft Office and web-based business applications.
- Experience with tax credit leasing and initial, interim, and annual recertifications.
- Strong customer service, communication, and organizational skills.
- Attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Willingness to learn and grow within the property management industry.
- Ability to work effectively with diverse residents, colleagues, and vendors.
Nice To Haves
- Associate’s degree.
- Experience with Yardi, RealPage, or other property management software.
- Experience with TCS certification.
- Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments.
- Knowledge of leasing, resident retention, and property operations.
Responsibilities
- Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
- Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
- Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management.
- Respond to resident concerns and help maintain positive resident relations and customer satisfaction.
- Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
- Process purchase orders, invoices, and accounts payable transactions.
- Assist with property operations, financial administration, and occupancy-related activities.
- Serve as acting Property Manager in the Manager’s absence, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
