Assistant Property Manager
About The Position
Bernstein Management Corporation (BMC) is seeking an Assistant Property Manager for Mason Hall, a residential property in Alexandria, Virginia, with approximately 170 units. The role owns all leasing activity at the property and supports the Property Manager with day-to-day operations. It focuses on delivering excellent service and contributing to resident experience, retention, and the property’s financial performance. BMC provides application training, ongoing performance feedback, and opportunities for growth. The position has a varied schedule that may include weekends and some holidays as required.
Requirements
- Previous experience in residential property management and leasing.
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
- Professional written and verbal communication skills.
- Comprehensive knowledge and understanding of multifamily operations, including the ability to identify concerns and effectively problem-solve.
- Strong attention to detail, analytical and problem-solving skills, time management, and organizational skills.
- Ability to work in a fast-paced environment, multitask, follow through, and work under pressure.
- Ability to contribute effectively as a team member and respond to others' needs in a timely and courteous manner.
Nice To Haves
- Experience with Yardi property management accounting software.
- College degree.
- Knowledge of Fair Housing Laws and Regulations.
Responsibilities
- Lead the full leasing cycle for the property, including meeting prospective residents and presenting suitable apartments.
- Review, process, and approve or deny applications.
- Review leases and move-in packages to ensure paperwork is properly executed before signing.
- Perform bookkeeping duties as required.
- Manage lease renewals, parking spaces, and parking leases; maintain a daily accounting of leasing traffic.
- Schedule authorized contractors and vendors to prepare vacant apartments, monitor work, conduct cost comparisons when required, and evaluate vendor performance for effectiveness, efficiency, and safety.
- Respond to resident concerns professionally and promptly; prepare move-out forms and submit them on move-out dates; address noise complaints in writing; prepare and send resident correspondence using RentCafé; and encourage resident retention.
- Inspect apartments for move-in readiness two days before move-in, conduct pre- and post-move-out inspections, and inspect properties upon request by residents or management.
- Help promote professionalism, customer service, attention to detail, and pride of work among staff.
- Assist with developing the on-site team through training and guidance.
- Assist the Manager and Property Manager with resident and vendor concerns.
- Help implement authorized company policies and procedures and ensure compliance as necessary.
- Help ensure the property's physical aspects are functional, safe, and attractive.
- Attend periodic training seminars to improve property management techniques.
- Work a varied schedule, including weekends and some holidays as required.
- Perform other duties for which trained and qualified.
Benefits
- Paid time off.
- Medical plan options.
- 401K match with immediate vesting.
- Rent discount at BMC properties.
- Paid volunteer leave.
- Gym membership contributions.
- Company-wide social outings.
- Performance-based bonus and commission incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
