Assistant Property Manager

Yugo • Gainesville, FL

16d • $24 - $27

About The Position

Yugo is a global student housing company focused on creating exceptional living experiences and supporting student success. The Assistant Property Manager supports day-to-day property operations in collaboration with the Property Manager, helping the team deliver strong operational performance and maintain a welcoming community for residents. The role covers resident accounts, leasing and marketing, financial documentation and reporting, resident service, property standards, and team development. The position is hourly and non-exempt.

Requirements

• High school diploma, GED, or equivalent preferred; in lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• At least one year of experience is required, preferably in residential properties, rental operations, or related business operations.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills and the ability to manage difficult or emotional customer and staff situations, respond promptly to customer needs, and quickly address service requests.
• Exceptional conflict-resolution skills and the ability to remain calm under pressure.
• Carbon Literacy Certification or willingness to undertake training.

Nice To Haves

• Experience working at a property, especially at a university or college.
• Entrata experience or experience with relevant rental software.

Responsibilities

• Assist in overseeing daily property operations and ensure compliance with company policies and operational standards.
• Manage resident accounts, including rent collections, delinquency follow-up, invoicing, deposits, and payment processing.
• Support lease renewals, resident retention initiatives, and eviction processes in accordance with company policies and legal requirements.
• Maintain accurate resident records, lease files, and financial documentation.
• Assist with monthly financial reporting, budget tracking, and end-of-month close processes.
• Support development and monitoring of annual property budgets and expense management goals.
• Lead leasing and marketing efforts by conducting property tours, responding to leasing inquiries, and processing lease applications.
• Monitor market trends, competitor pricing, and community amenities to support occupancy and leasing performance.
• Address resident concerns, resolve complaints, and conduct service-request follow-ups.
• Coordinate with vendors, contractors, and maintenance teams to complete property and resident service needs promptly.
• Conduct regular property inspections to maintain curb appeal, cleanliness, safety, and community standards.
• Assist with move-in and move-out processes, ensuring documentation is accurate and compliant.
• Participate in team leadership activities, including staff meetings, training, coaching, and employee development initiatives.
• Keep leasing offices, model units, and community spaces professional, organized, and tour-ready.
• Comply with Fair Housing regulations and applicable federal, state, and local laws while supporting property performance goals.
• Perform additional duties and special projects as assigned to support community operations and business objectives.

Benefits

• Competitive salary
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) with 4% employer matching
• Three weeks of paid time off
• Paid wellness time
• 11 paid holidays
• Paid parental leave
• One paid volunteer day
• One paid YuDay
• Company-paid short-term disability insurance
• Company-paid long-term disability insurance
• Company-paid life insurance
• Bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED