ASSISTANT PROPERTY MANAGER (Lease-Up)

BANNER PROPERTY MANAGEME•Wheaton, IL

15d•Onsite

About The Position

Banner Property Management, LLC is hiring an Assistant Property Manager to support the lease-up and ongoing operations of The Faywell Apartments, a brand-new 334-unit luxury community in Wheaton, Illinois. This dynamic, people-focused role combines customer service, leasing, accounting, and property operations. The Assistant Property Manager will support rent collection, leasing and renewals, resident relations, administrative processes, and day-to-day community operations. The ideal candidate is warm and approachable, highly organized, detail-oriented, and comfortable balancing shifting priorities in a fast-paced new development environment. Banner describes its culture as people-focused and committed to investing in its teams, internal growth, ongoing training, professional development, and opportunities to take on new challenges. Final candidates must pass a background check.

Requirements

High school diploma or GED.
Two or more years of residential property management experience or experience in a related position in customer service, hospitality, or sales.
Strong administrative, organizational, and follow-through skills.
Warm, friendly communication style and a genuine customer-service mindset.
Ability to connect with and build positive relationships with a wide range of personalities.
Comfort working in a fast-paced, new development environment where priorities can shift.
Team-oriented approach and willingness to help wherever needed.
Valid driver's license and reliable personal vehicle.
Ability to meet the physical demands of frequent walking, stair use, standing, climbing, crouching, kneeling, and reaching, and to lift, push, and pull up to 40 pounds.
Availability to work weekends.

Nice To Haves

Certified Apartment Manager (CAM) designation.
Certified Property Manager (CPM) designation.

Responsibilities

Support monthly rent collection, posting, and resident notifications.
Assist with delinquency management, move-out charges, deposit accounting, and reporting.
Conduct apartment tours and support leasing activities, including lead follow-up and application processing.
Help coordinate renewals and maintain accurate, organized resident files.
Enter, monitor, and follow up on service requests to help ensure a positive resident experience.
Contribute to marketing efforts, outreach, and online advertising.
Maintain renters insurance compliance and support community programs and activities.
Communicate professionally with residents, prospects, and team members.
Exercise sound judgment and act in the best interest of the community, residents, and Company.