Property Manager (Lease-Up Property)

Renewing Management Inc•Fort Wayne, IN

12d•Onsite

About The Position

The Property Manager is fully accountable for day-to-day property operations, overseeing and enhancing the property's physical and financial wellbeing. The role leads a team of 2 to 9 people and supports a lease-up property. It calls for a results-driven leader with strong sales and customer service skills who can drive traffic, convert prospects, build resident relationships, and foster a high-energy, service-focused team culture. The Property Manager leads new-lease sales during and after construction, including tours, reservations, responding promptly to leads, and pursuing strong tour and lease conversion. The position operates the community in accordance with company policies, uses marketing strategies to attract prospective residents, conducts market analyses, monitors property performance, works toward occupancy goals, and manages receivables. The role also oversees maintenance needs, vendors and contractors, resident records and concerns, retention efforts, community activities, team schedules, staff training and performance, and make-ready apartment quality. This full-time position offers a competitive base salary with bonus potential, paid time off, paid holidays, free base rent for homes or apartments managed by Renewing Management, optional medical, dental, and vision insurance, and a 401(k) plan with a 4% employer contribution. The position requires evening and Saturday availability.

Requirements

High school diploma or equivalent.
At least 2 years of on-site experience as a Leasing Consultant and/or Assistant Community Manager; alternatively, 3 years of supervisory experience in customer service or a related field with appropriate certification(s) will be considered.
Ability to apply logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate action.
Ability to effectively convey ideas, images, and goals to people with diverse personalities.
Positive attitude and ability to smile under all circumstances.
Obtain Fair Housing certification before interacting with prospects or residents.
Ability to work evenings and Saturdays.
Maintain a neat, clean, and professional appearance throughout the workday and whenever present at the community.
Regularly sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Occasionally stand, walk, and stoop, kneel, crouch, or crawl.
Occasionally lift and/or move up to 25 pounds.
Close vision and ability to adjust focus.

Nice To Haves

Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification.
College degree or advanced technical training.

Responsibilities

Lead new-lease sales during and after construction by encouraging and leading tours, requesting deposits and reservations, responding promptly to leads, and pursuing high tour and lease conversion.
Operate the community in the company's best interest and in accordance with company policies and procedures.
Use marketing strategies to secure prospective residents.
Complete market analyses to support competitive pricing and maximize revenue.
Monitor reports to ensure strong financial and physical property performance.
Represent the company and community professionally.
Meet and strive to exceed targeted occupancy goals.
Collect receivables consistently and aggressively.
Oversee on-site maintenance requirements and work with vendors and contractors.
Communicate with vendors and contractors about scheduling, billing, vendor relations, and certificates of insurance.
Ensure resident files are complete and properly maintained.
Address resident concerns and requests promptly to support resident satisfaction.
Develop and/or implement a resident retention program.
Participate in monthly community activities.
Plan schedules for the entire team.
Support staff efficiency through ongoing training, instruction, and performance management.
Ensure the quality of make-ready apartments.
Operate and understand personal computer functions and company software.
Manage staff, including recruiting, hiring, training, setting expectations, coaching, counseling, addressing performance issues, disciplining, and terminating.
Perform other duties as assigned.