Administrative Assistant Jobs in Reno, TX

About The Position

Requirements

• High school diploma or GED.
• 0–1 years of related work experience.
• Experience with computer systems, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, Excel, PowerPoint, or Access.

Responsibilities

• Answer and screen telephone calls, take accurate messages, or direct calls to the appropriate person.
• Greet and direct patients, families, visitors, and staff; respond to requests promptly and provide clear, accurate information within the scope of knowledge and authority.
• Type, prepare, proofread, edit, and draft correspondence and documents; compile and distribute reports and other information.
• Schedule appointments and meetings and maintain calendars and schedules for assigned staff.
• Assist with preparations for conferences, seminars, and other department-sponsored programs or events.
• Provide positive and effective customer service that supports department and medical center operations.
• Prepare, route, and track routine administrative forms and documents; obtain required authorizations and monitor delivery to the final destination.
• Communicate with other hospital departments to resolve delays, problems, and errors.
• Perform clerical duties, including opening and sorting mail, delivering and retrieving records and materials, photocopying, sorting, collating, and distributing documents.
• Organize and maintain department files, records, and databases according to established procedures; enter information from source documents into databases or spreadsheets.
• As needed, update patient demographic and insurance information, obtain specialist referrals, schedule patient appointments, and coordinate ancillary appointments and procedures with hospital staff.
• Obtain patient information and materials from referral sources as needed; prepare patient records for clinical activities and maintain records for physicians.
• Act as a liaison with other departments and external customers in a calm and supportive manner.
• Handle confidential information appropriately and explain policies and procedures when necessary.
• Assist and support licensed practitioners by queuing prescriptions for renewal.

Benefits

• The organization requires all staff to be vaccinated against influenza as a condition of employment.