Administrative Assistant 3: Lacey/Hybrid

State of Washington • Thurston County – Lacey, WA

7h • Hybrid

About The Position

The Employment Security Department is seeking a collaborative, detail-oriented, and highly organized Administrative Assistant to provide administrative and secretarial support to Regional Operations Managers and WorkSource Offices. The position supports local teams with operational coordination and resources that contribute to economic security across Washington. It involves varied work across fiscal monitoring, personnel logistics, data tracking, and customer service, requiring sound judgment, strong communication, confidentiality, and operational efficiency.

The position is expected to follow a hybrid schedule, working one day remotely and four days at the WorkSource office in Lacey. The final schedule will be determined by the supervisor. The ideal candidate is adaptable, equity-minded, and able to build positive relationships with diverse stakeholders, balance competing priorities, navigate administrative systems, and maintain organized and secure tracking mechanisms.

Requirements

• Meet one of the following qualification pathways: four years of equivalent education and experience; a high school diploma or equivalent plus three years of clerical, office, or administrative experience; or an associate’s degree in business administration, public administration, or a closely related field, which may substitute for experience.
• In addition to the applicable qualification pathway, have one year of experience as an Administrative Assistant 2 or two years of experience as an Administrative Assistant 1.
• Ability to learn and grow, and to take action to meet the needs of others.
• Experience or ability in budgeting and cost management, including evaluating costs, approving purchases, and developing cost estimates.
• Experience or ability in budget preparation and monitoring, including preparing budgets, developing estimates, and monitoring expenditures.
• Experience or ability in developing and enforcing standards and procedures.
• Experience or ability to act as a primary contact and represent management.
• Experience or ability to prepare detailed reports and proposals.
• Experience or ability to coordinate personnel processes, including recruitment, selection, and promotion.
• Word-processing skills, including formatting and automating text; data-management skills; secure file handling; professional editing and formatting; and problem-solving skills.
• Ability to pass an Unemployment Insurance and Paid Family and Medical Leave claim and fraud check.

Nice To Haves

• Ability to communicate effectively, verbally and in writing, with management, peers, and other stakeholders.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and SharePoint, and experience with databases and information systems.
• Customer-service skills, including handling inquiries, resolving concerns, and navigating complex situations.

Responsibilities

• Provide administrative support to Regional Operations Managers and WorkSource Offices, route correspondence, and assist with special assignments or committee work.
• Coordinate personnel and payroll paperwork, track performance evaluation schedules, and manage recruitment, selection, appointment, and promotion documentation.
• Manage office timesheets and leave requests, maintain secure records, and monitor and reconcile charge codes and leave balances.
• Support budget development and cost management by monitoring expenditures, reviewing financial records, and processing estimates.
• Oversee inventory and supplies by evaluating equipment needs, placing orders, tracking stock, and managing surplus and equipment transfers.
• Assist with office procedures and data files; compile and analyze information to produce reports, projects, and special assignments.
• Assist with developing, updating, processing, and monitoring resource and data-sharing agreements.
• Coordinate travel, training, and facilities logistics, including itineraries, documentation, activity schedules, and events.
• Serve as a technical and telecommunications liaison by coordinating equipment and technical support requests with facilities teams.
• Provide customer service to internal and external partners, including navigating stressful situations and communicating with people from diverse backgrounds.

Benefits

• Flexible work schedules and teleworking opportunities may be available for eligible positions.
• Support and opportunities for employees to grow and develop.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED