Administrative Assistant - Reynolds Owner Association (ROA)

Reynolds Lake Oconee • Greensboro, GA

4h

About The Position

The Administrative Assistant provides administrative and customer-service support to Reynolds Owner Association (ROA) personnel and Reynolds Lake Oconee property owners. The role maintains ROA and property-owner records and files, supports the ROA website and owner-facing systems, prepares correspondence and departmental documents, and assists with meetings, projects, mail, shipments, supplies, and mailbox coordination.

The position also supports decal application processing and distribution, vendor registration for annual decal purchases, and the Community Access Coordinator as needed. It follows through on owner requests and helps owners use the website and Dwelling Live system.

Requirements

• A minimum of 3 to 5 years of administrative assistant experience.
• Good written and verbal communication skills.
• Strong organizational skills.
• Typing speed of 50 words per minute.
• Working knowledge of Microsoft Word and Excel.
• Excellent basic mathematical skills.
• Positive people skills and the ability to work independently to meet deadlines.
• Ability to work in a team environment.

Responsibilities

• Provide administrative support to ROA personnel.
• Coordinate administration of the ROA website with the ROA Accounting Manager and Marketing Department; maintain and update the website and train and support property owners in its use.
• Ensure multiple property-owner databases agree and update them when differences are identified.
• Create reports, tutorials, and other documents relevant to project work and standard operating procedures.
• Maintain property and departmental files, along with Association records such as budgets, covenants, agreements, and resolutions.
• Prepare correspondence, meeting minutes, budgets, reports, agreement contracts, and other departmental business documents.
• Coordinate and schedule owner mailbox installation and repair; prepare billing and bill contractors for mailbox damage.
• Assist ROA Committee Members with scheduled meeting preparations, minutes, and notices.
• Provide switchboard relief biweekly and as needed.
• Mail decal application forms and process returned forms; receive and process online owner decal applications and distribute decals.
• Register vendors for annual decal purchases and issue decals when fees are paid.
• Follow through on owner requests until resolved and provide customer service to Reynolds Lake Oconee owners as needed.
• Process incoming and outgoing mail and FedEx shipments.
• Serve as backup for and assist the Community Access Coordinator (Dwelling Live); help owners use the system and provide Dwelling Live reports as requested.
• Order departmental office supplies and monitor inventory.
• Assist with mass email distribution using web-based software.
• Assist with coordination and completion of ROA projects.
• Update VMS property-owner files.

Benefits

• Medical, dental, vision, and life insurance.
• Paid time off including vacation, sick, and personal days, plus 10 holidays.
• 401(k) with company match.
• Flexible spending and health savings accounts.
• Long-term disability (LTD) and short-term disability (STD).
• Employee discounts on food, retail merchandise, and boat rentals.
• Golf privileges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed