Assistant Community Association Manager

Associa•Tucson, AZ

About The Position

Associa is seeking an Assistant Community Association Manager (ACAM) to join its team. The role works closely with clients and vendors and partners with other Associa departments. Success in the position requires strong customer service skills and the ability to manage multiple projects. The ACAM provides administrative and operational support to Community Managers and associations, including maintaining records, preparing materials and mailings, processing correspondence, and assisting with community access and inspection tasks.

Requirements

High school diploma or GED required.
At least one year of customer service experience required.

Nice To Haves

Associate degree strongly preferred.
At least one year of Community Association Management or relevant experience preferred.
Experience with a high call volume preferred.

Responsibilities

Update and file association documents for Community Managers, and arrange delivery and pickup of documents from storage when necessary.
Assist with preparing agendas and updating management reports, and compile documents and copies for Board meeting packages.
Assist with preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within time frames set by state statute or governing documents.
Update homeowner and association information in C3 and shared files.
Process and distribute incoming and outgoing mail for the office and Associations.
Process print jobs, scan, and fax as general office support when needed.
Assist the Community Manager with Architectural Review Board (ARB) application processing and perform on-site community inspections as necessary.
Assist with issuing key fobs and pool passes and processing access keys.
Perform other duties as assigned.