Assistant Community Association Manager

Associa • Austin, TX

3d

About The Position

Goodwin and CO is seeking an Assistant Community Manager in Liberty Hill. HOA managers provide property management, financial, and project management services to homeowners and their Board of Directors. The Assistant Community Association Manager supports the Community Association Manager with daily office and community operations, resident services, amenities and recreation facilities, community communications, and the planning and delivery of events and activities.

Requirements

• Experience managing single-family home communities or condominium associations.
• Ability to deliver five-star customer service to the Board and residents.
• Ability to advise and direct the Board in making necessary decisions.
• Excellent written and verbal communication skills.
• Positive attitude and excellent customer service and organizational skills.

Responsibilities

• Assist with the daily operations of amenities and recreation facilities.
• Welcome homeowners and residents who visit the office and answer incoming office phone calls as needed.
• Return emails and voicemails the same business day, or by the next business day at the latest.
• Assist with administration of facility card-access and badge-ID systems.
• Assist with conducting new resident orientations.
• Understand community association policies and rules, and support the Community Association Manager with their enforcement and administration.
• Assist with maintaining office equipment and supplies and the overall appearance of amenities and recreation facilities.
• Provide content and regular updates to residents and members of the Board.
• Administer the reservation schedule and process for the Residents’ Community Center and other community amenities.
• Perform other routine office or community operations functions and procedures as required.
• Work with committees and the Community Association Manager to plan and administer special events, programs, and activities within the allotted program budget.
• Create and implement promotional plans and volunteer support for events and programs, including flyers, website content, email blasts, and newsletters.
• Solicit community sponsors and partners for events and the community as a whole.
• Maintain an activities calendar in paper and online formats.
• Shop for and purchase event props, refreshments, and decorations as needed, and maintain a record of expenses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed