Assistant Community Association Manager

Associa•Tucson, AZ

About The Position

Associa is seeking an Assistant Community Association Manager (ACAM) to support Community Managers and work with clients, vendors, and other Associa departments. The role requires strong customer service skills and the ability to manage multiple projects. The ACAM provides administrative and office support, assists with association and homeowner records and communications, supports Board meetings and annual disclosures, and helps process architectural review applications and community access items.

Requirements

High school diploma or GED required.
At least one year of customer service experience required.

Nice To Haves

Associate degree strongly preferred.
At least one year of Community Association Management or relevant experience preferred.
Experience with a high call volume preferred.

Responsibilities

Update and file association documents for Community Managers.
Arrange delivery and pickup of documents from storage when necessary.
Assist with preparing agendas, updating management reports, and compiling documents and copies for Board meeting packages.
Assist with preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within statutory or governing-document time frames.
Update homeowner and association information in C3 and shared files.
Process and distribute incoming and outgoing mail for the office and Associations.
Process print jobs, scan and fax documents, and provide general office support as needed.
Assist the Community Manager with Architectural Review Board (ARB) application processing and perform on-site community inspections as necessary.
Assist with issuing key fobs and pool passes and processing access keys.
Perform other duties as assigned.