Assistant Community Association Manager

Associa • Austin, TX

2d

About The Position

Goodwin and CO is seeking an Assistant Community Association Manager in Liberty Hill. The role supports community association operations by providing administrative, amenity, recreation, resident-service, and activity-planning support to homeowners and the Board of Directors, working alongside the Community Association Manager. Responsibilities include assisting with daily operations, resident communications, community policies and rules, facility access and reservations, and the planning and administration of events and programs within the allotted budget.

Requirements

• Positive attitude.
• Excellent customer service and organizational skills.
• Experience managing single-family home communities or condominium associations.
• Ability to deliver five-star customer service to the Board and residents.
• Ability to advise and direct the Board in making necessary decisions.
• Excellent written and verbal communication skills.

Responsibilities

• Assist with daily operations of amenities and recreation facilities.
• Meet and greet homeowners and residents who visit the office.
• Answer incoming office phone calls as needed.
• Return emails and voicemails the same business day or, at the latest, the next business day.
• Assist with facility card access and badge ID systems.
• Assist with New Resident Orientations.
• Understand Community Association policies and rules.
• Support the Community Association Manager with enforcement and administration.
• Assist with office equipment and supplies and maintain the overall appearance of amenities and recreation facilities.
• Provide content and regular updates to residents and Board members.
• Administer the reservation schedule and process for the Resident’s Community Center and other community amenities.
• Perform other routine office or community operations functions and procedures as required.
• Work with committees and the Community Association Manager to plan and administer special events, programs, and activities within the allotted program budget.
• Create and implement promotional plans and volunteer support for events and programs, including flyers, website content, email blasts, and newsletters.
• Solicit community sponsors and partners for events and the community.
• Maintain an activities calendar on paper and online.
• Shop for and purchase event props, refreshments, and decorations as needed.
• Maintain a record of all expenses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed