Administrative Assistant - Onsite Community Association

Affinity Management Services • Delray Beach, FL

1d • Onsite

About The Position

Affinity Management Services is an association management company serving Miami-Dade, Broward, and Palm Beach County. The Administrative Assistant provides support to managers and employees, assists with daily office needs, and manages general administrative activities. The role includes customer service for residents and unit owners, handling communications, maintaining records, coordinating appointments and meetings, preparing documents and reports, and supporting office operations and community events. The position is onsite at a community association, requires weekend availability, and is full-time. The listed salary is $21–$22 per hour; the salary description also specifies $22.00 hourly.

Requirements

• High school diploma or GED equivalent.
• At least one year of customer service experience in the hospitality industry or a similar field.
• Strong administrative support experience.
• Excellent oral and written communication and interpersonal skills.
• Excellent verbal comprehension, listening, and problem-solving skills.
• Empathy and friendly phone manners.
• Ability to use computer hardware and software and accurately input information.
• Strong organizational and time-management skills, including the ability to handle multiple tasks.
• Willingness to maintain confidentiality.
• Ability to stand and move throughout the office and continuously perform essential job functions throughout the shift, with or without reasonable accommodations.
• Weekend availability required.

Nice To Haves

• Experience in property management, condo/HOA law, or real estate.
• Knowledge of architectural modification processing procedures.
• Familiarity with the hospitality industry.
• Bilingual language skills.

Responsibilities

• Provide customer service to residents by answering and directing phone calls, emails, and other correspondence.
• Respond to unit owners’ inquiries by phone, email, or in person.
• Help process purchase and lease applications.
• Check in clubhouse guests, when applicable, and vendors visiting the property.
• Update owner and tenant directory information and other records.
• Access and accurately enter information into computer systems.
• Complete tasks assigned by management and provide general task assistance.
• Maintain a clean and organized work area.
• Request, return, and distribute mail and courier items.
• Maintain and organize files and records.
• Schedule appointments and meetings.
• Prepare reports, memos, and other documents.
• Assist with event planning and coordination.
• Manage office supplies and inventory.
• Provide support to other staff members as needed.

Benefits

• Fully paid medical insurance.
• Voluntary dental, vision, life insurance, and short-term disability.
• 401(k) plan after 90 days of employment.
• Paid time off.
• Competitive pay.
• Positive and respectful working environment.
• Opportunities for growth and promotion.
• Specialized training, industry-related organization memberships, and mentoring support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED