Administrative Assistant - Onsite Community Association

Affinity Management Services • Delray Beach, FL

2d • $21 - $22 • Onsite

About The Position

Affinity Management Services is an association management company serving Miami-Dade, Broward, and Palm Beach County. The Administrative Assistant supports community managers and employees, assists with daily office needs, and manages general administrative activities. The role provides customer service to residents and unit owners and handles administrative tasks such as maintaining records, arranging meetings, preparing documents, and coordinating office resources. The position is onsite in a community association setting and requires weekend availability.

Requirements

• High school diploma or GED equivalent.
• At least one year of customer service experience in the hospitality industry or a similar industry.
• Strong administrative support experience.
• Excellent oral and written communication and interpersonal skills.
• Excellent verbal comprehension, listening, and problem-solving skills.
• Empathy and friendly phone manners.
• Ability to work with computer hardware and software.
• Strong organizational and multitasking skills.
• Time management skills.
• Willingness to maintain confidentiality.
• Ability to stand and move throughout the office and continuously perform essential job functions for the entire shift, with or without reasonable accommodations.
• Weekend availability.

Nice To Haves

• Experience in property management, condo/HOA law, or real estate.
• Knowledge of architectural modification processing procedures.
• Familiarity with the hospitality industry.
• Bilingual ability.

Responsibilities

• Provide customer service to community residents by answering and directing phone calls, emails, and other correspondence.
• Respond to unit owners’ inquiries by phone, email, or in person.
• Help process purchase and lease applications.
• Check in clubhouse guests when applicable.
• Check in vendors arriving at the property.
• Update owner and tenant directory information and other records.
• Access and accurately enter information into a computer system.
• Perform tasks assigned by management.
• Maintain an orderly and clean work area and provide general task assistance.
• Request, return, and distribute mail and courier items.
• Maintain and organize files and records.
• Schedule appointments and meetings.
• Prepare reports, memos, and other documents.
• Assist with event planning and coordination.
• Manage office supplies and inventory.
• Provide support to other staff members as needed.

Benefits

• Fully paid medical insurance.
• Voluntary dental, vision, life insurance, and short-term disability coverage.
• 401(k) plan after 90 days of employment.
• Paid time off.
• Opportunities for growth and promotion.
• Specialized training, industry-related organization memberships, and mentoring support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED