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Sr. Account Manager

Lowe's Companies, Inc.•West Sacramento, CA
•$89,500 - $149,400

About The Position

The Sr. Account Manager drives sales for Lowe’s largest regional Pro customers at a faster rate than the broader Pro customer base. The role builds relationships with larger Pro customers and deploys product and account-management solutions to increase sales. It includes attending tradeshows and visiting customer offices and jobsites to introduce product categories, promotional pricing, and product solutions and to close sales. This is an individual contributor position with no direct people-management responsibilities.

Requirements

  • Bachelor’s degree in business or a related field, or equivalent experience.
  • 3–5 years of relevant professional sales experience.
  • Experience selling products and services to strategic accounts and/or in business-to-business sales.
  • Experience with CRM technology.

Nice To Haves

  • Sales experience in maintenance, repair, operations, construction, home improvement, or property maintenance.

Responsibilities

  • Drive sales for assigned and prospective customers through market research, cold calling, lead follow-up, and regular customer meetings at businesses, jobsites, and tradeshows.
  • Schedule regular worksite visits to identify additional product needs, take orders, and coordinate fulfillment with stores.
  • Negotiate pricing and contract terms during customer meetings to close sales.
  • Research district Pro customer opportunities and identify high-potential customers to pursue.
  • Develop account strategies using relevant information about assigned customers.
  • Collaborate with District Managers and Store Managers to provide services and products that increase sales for managed customers.
  • Meet with senior purchasing decision makers for supplier reviews, planning and production meetings, vendor trade shows, and vendor approval meetings.
  • Conduct 12–15 sales calls per week to review products, production and planning schedules, delivery timing, and new product introductions; schedule calls 1–2 weeks in advance.
  • Use consultative selling to understand customer needs and proactively follow up on sales opportunities.
  • Build working relationships with District Managers, Store Managers, and Regional Vice Presidents.
  • Use relevant selling tools, programs, and fulfillment channels to deliver effective customer solutions.
  • Provide weekly updates to the District Manager on sales, customer opportunities, wins, performance, and planned annual sales.
  • Influence District and Store Managers on service and in-stock needs for specific customers.
  • Collaborate with district and regional merchandising teams to ensure managed accounts have relevant products.
  • Communicate effectively with the Regional Pro Sales Director and Divisional Sales Director.
  • Research and analyze the market, including competitors’ services, Pro programs, and price ranges, to identify trends and better serve customers.
  • Integrate with customer accounting and business operations practices to coordinate processes between Lowe’s and customer purchasing and accounting systems.

Benefits

  • 401(k) with up to 4.25% match.
  • Discounted Employee Stock Purchase Plan, including a 15% discount of strike price.
  • Tuition-free education.
  • 10-week maternity/parental leave.
  • 10% associate discount.
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
  • Flexible spending and health savings accounts.
  • Employee Assistance Program with concierge, work/life services, and no-cost counseling.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business Travel Accident insurance.
  • Adoption assistance.
  • Broad associate discount platform.
  • Other discretionary benefits, depending on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards.
  • Learning and development opportunities.
  • Wellness programs.

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