Account Manager Jobs

About The Position

Requirements

• At least 2 years of related experience.
• At least 3 years of driving experience.
• Valid Non-CDL Class C driver's license, unless otherwise indicated by state, and a good driving record.
• Strong leadership skills and experience managing, mentoring, and developing frontline teams.
• Experience managing employee performance, including goal setting, coaching, and corrective action.
• Ability to operate, or willingness to learn to operate, material handling equipment such as a box truck and handcarts.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, and route management software.
• Excellent communication skills.
• Ability to travel to client sites.
• Ability to lift 50 pounds on a consistent basis.
• Passion for providing world-class service to clients and customers.
• Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

• Bachelor's degree preferred; a two-year college degree or equivalent combination of education and experience is acceptable.
• At least 3 years of customer service experience preferred.
• Route management, retail, or food and beverage management experience.
• Merchandising experience.

Responsibilities

• Conduct site visits and support client retention.
• Assist branches with grand openings.
• Ensure compliance with local, national account, and merchandising standards; review corporate compliance reporting.
• Develop and implement action plans to improve SSS/control V-9, including food waste and out-of-stock issues.
• Develop account-level incremental sales plans with local management, track performance, and increase profitability through the Owners Business Plan.
• Coordinate efforts to improve customer retention and the client experience at the point of sale.
• Develop retail pricing opportunities, encourage repeat sales using best practices, and introduce new products to increase revenue.
• Assess location performance using audit reports and Quarterly District Evaluations.
• Perform Route Driver duties as needed, including driving a company vehicle on an established route, delivering products, rendering services, and filling and maintaining vending and related equipment.
• Manage, mentor, train, onboard, and develop frontline employees; set goals, coach, and take corrective action as appropriate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and accidental death insurance
• Disability insurance
• Retirement plan
• Paid time off
• Holiday time off, varying by site and state
• Associate Shopping Program
• Health and wellness programs
• Discount Marketplace
• Identity Theft Protection
• Pet insurance
• Commuter benefits
• Employee Assistance Program
• Flexible Spending Accounts
• Paid parental leave
• Personal leave
• Possible paid and/or unpaid time off in accordance with applicable laws
• Yearly bonus opportunity
• Company vehicle