Sr. Account Manager

Lowe's Companies, Inc.•Reno, NV

About The Position

The Sr. Account Manager drives sales among Lowe’s largest regional Pro customers faster than the broader Pro customer base. The role builds relationships with larger Pro customers and deploys product and account-management solutions to increase sales. It includes attending trade shows and visiting jobsites and customer offices to introduce product categories, promotional pricing, and product solutions and to close sales. This is an individual-contributor role with no direct people-management responsibilities. The account manager supports an assigned and prospective customer portfolio through market research, lead generation, cold calling, regular customer meetings, and consultative selling. The role coordinates with district and store teams to meet customer needs, fulfill orders, and improve service and product availability. It also develops account strategies, negotiates pricing and contract terms, conducts sales and planning meetings, and shares sales performance and opportunities with district leadership.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
3–5 years of relevant professional sales experience.
Experience selling products and services to strategic accounts and/or in business-to-business sales.
Experience with CRM technology.

Nice To Haves

Sales experience in maintenance, repair, operations, construction, home improvement, or property maintenance.

Responsibilities

Drive Pro sales for assigned and prospective customer portfolios through market research, cold calling, lead follow-up, and regular customer meetings at businesses, jobsites, and trade shows.
Visit worksites to identify additional product needs, take orders, and coordinate order fulfillment with stores.
Negotiate pricing and contract terms during customer meetings to close sales.
Research district-level Pro customer opportunities and identify high-potential customers to pursue.
Gather relevant account information and develop effective strategies for assigned accounts.
Work cross-functionally with District Managers and Store Managers to provide products and services that increase sales for managed customers.
Meet with senior purchasing decision-makers for supplier reviews, quarterly and annual planning and production meetings, vendor trade shows, and vendor approval meetings.
Conduct 12–15 sales calls per week to review products, production and planning schedules, delivery timing, and new product introductions; schedule calls 1–2 weeks in advance.
Use consultative selling to understand customer needs and proactively follow up on sales opportunities.
Build working relationships with District Managers, Store Managers, and Regional Vice Presidents.
Use relevant selling tools, programs, and fulfillment channels to provide effective customer solutions.
Update the District Manager weekly on sales, customer opportunities, wins, performance, and planned annual sales.
Influence district and store managers on services and in-stock needs to support specific customer requirements.
Coordinate with district- and region-based merchandising teams to ensure managed accounts have relevant products.
Communicate with the Regional Pro Sales Director and Divisional Sales Director.
Research and analyze competitors’ services, Pro programs, and pricing to identify trends and better serve customers.
Integrate with customer accounting and business operations practices to align Lowe’s and customer purchasing and accounting processes.