Associate Account Manager, Employee Benefits
Hub International Insurance • Grand Rapids, MI3d • Onsite
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Associate Account Manager, Employee Benefits
Hub International Insurance•Grand Rapids, MI
•Onsite
About The Position
The Benefits Associate Account Manager provides administrative and clerical support to the Employee Benefits Channel in accordance with company practices, policies and procedures. This includes assisting account managers with client needs, assisting with compliance, and completing paperwork in a timely manner.
Requirements
- Proficient in Microsoft Office Programs
- 1-2 years administrative experience
- Exceptional customer service skills
- Strong attention to detail
- High school or equivalent
Nice To Haves
- Life, Accident and Health Insurance License preferred
Responsibilities
- Assist account team in providing quality customer service to existing accounts; this includes, but is not limited to: Assistance in resolving billing and claim issues, gathering renewal information and general account assistance as needed
- Assisting account team with annual enrollment by helping create communication material
- Assist with special projects in the office as requested
- Monitor and maintain accurate client information in account management systems as assigned
- Act in capacity of client manager on assigned accounts
Benefits
- Opportunities for career-driven individuals to move upward in our organization
- Resources in both technology and industry expertise
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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