About The Position

The Account Manager SMB – Business Sales role develops and grows Verizon’s small-business customer relationships in the 1–19 employee segment. The position combines new-business prospecting with retention and account growth, consulting with customers to understand their business challenges and recommending tailored technology solutions that help improve their operations and generate revenue for Verizon. The role includes selling integrated solutions such as Cloud, Security, ISP, VoIP, and Google platforms, and tracking sales progress using sales force automation tools. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. The position is scheduled for 40 hours per week and has base pay with target individual-based commission and an opportunity for additional commission and sales incentives. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500. Verizon describes benefits and perks that include medical, dental, and vision coverage; a 401(k) plan with matching contributions; paid time off; paid parental leave; education and certification programs; discounts on Verizon products and services; and additional perks. Benefits are described as starting on day one, subject to eligibility and applicable terms.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual settings.
  • Experience building and maintaining strong business relationships across all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor one’s approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate and engage customers on innovative business solutions.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions, including matching up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the posting.
  • Paid parental leave: eight weeks for eligible new parents, potentially providing up to 16 weeks for the birthing parent when paired with short-term disability.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts on Verizon products and services, including discounts of up to 50%.
  • Sales recognition programs and incentives, which have included travel, gifts, and other awards.
  • Pet insurance and additional employee perks.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits information.
  • Adoption assistance.
  • Tuition assistance.
  • Potential sign-on bonus and new-hire incentives for eligible external hires.
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