Account Manager- SMB Business Sales

Verizon•Huntsville, AL

12d

About The Position

The Account Manager drives sales, increases service revenue, and manages customer relationships in Verizon’s 1–19 employee segment. The role combines prospecting for new business with retaining and growing existing accounts. It consults with customers to understand business challenges, recommends tailored technology solutions, and helps customers achieve business results while growing Verizon revenue. The position uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support productivity and customer engagement. It is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation includes base pay and target individual-based commission, with unlimited commission opportunity and possible sales incentives. Pay varies by geography, performance, experience, and job-related skills. Verizon offers benefits and career development opportunities, including training, certifications, and tuition assistance.

Requirements

Bachelor’s degree or at least three years of work experience.
At least three years of relevant work experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.
Ability to manage time and customer relationships while identifying business challenges and recommending suitable solutions.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least two years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
Technology sales experience and familiarity with SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor approaches for success.

Responsibilities

Develop and qualify leads in the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about business solutions and build enthusiasm for Verizon offerings.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Use Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support customer engagement and sales performance.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Commission program with unlimited opportunity and potential sales incentives.
Sales recognition programs, which have previously included all-inclusive domestic and international travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days; the benefits section also describes up to 8 company-paid holidays, up to 6 personal days, and up to 15 vacation days for newly hired employees.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Tuition assistance of up to $8,000 per year.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services, including wireless calling plans.
Pet insurance and additional employee perks.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Adoption assistance.
Award-winning training programs and opportunities for career development.