Account Manager - SMB Business Sales

Verizon•Pleasant Prairie, WI

13d

About The Position

The Account Manager will drive sales, increase service revenue, and manage relationships for small-business accounts in the 1–19 employee segment. The role involves finding and qualifying new prospects while retaining, managing, and growing existing accounts. The Account Manager consults with customers to understand business challenges, recommends tailored technology solutions, builds relationships with decision makers, and develops multi-product opportunities. Solutions include Cloud, Security, ISP, VoIP, and Google platforms. The role uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to improve customer engagement, sales productivity, and reporting. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. Scheduled weekly hours are 40. Compensation includes base pay and target individual-based commission, with unlimited commission opportunity; compensation varies by geography, performance, and experience. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile working model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about business solutions and generate interest in innovative offerings.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

Medical, dental, and vision insurance.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Commission program with unlimited opportunity and sales incentives.
Sales recognition programs that have awarded top performers with travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services.
Pet insurance and other employee perks.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance and tuition assistance.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.