Account Manager SMB- Business Sales

Verizon•Bloomington, MN

About The Position

Verizon is hiring an Account Manager to drive sales and manage customer relationships in the 1–19 employee segment. The role develops new business and grows existing accounts by identifying customer challenges and recommending tailored technology solutions that support customers’ businesses and generate revenue. The position combines prospecting, consultative selling, account retention, and relationship management. The Account Manager sells integrated software and connectivity solutions, including Cloud, Security, ISP, VoIP, and Google platforms. The role uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation tools to engage clients, track progress, and support sales decisions. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50%. Scheduled weekly hours are 40. Compensation is commission-based and includes base pay and target individual-based commission; the stated annual salary range is $37,000–$64,000, depending on location, skills, and experience. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile model with travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
  • Valid driver’s license.
  • Self-motivation and ability to identify client problems and recommend appropriate solutions.
  • Ability to explain complex technology in clear, accessible language.
  • Comfort with cold calling and meeting new people to discover customer needs.
  • Initiative and ability to close deals while working collaboratively and with integrity.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales experience or educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads in the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate and engage customers about Verizon business solutions.
  • Build relationships with key decision-makers and client organizations.
  • Present and create multi-product solution opportunities.
  • Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Track and report sales progress using sales force automation tools.
  • Use Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support customer engagement and sales productivity.
  • Travel within the assigned geographic sales territory and attend occasional in-person training and meetings at a Verizon location.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the posting.
  • Paid parental leave: eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks for the birthing parent.
  • Tuition assistance up to $8,000 per year.
  • Industry certifications through Verizon’s Get Certified program.
  • Sales recognition programs and incentives, which have included travel, gifts, and other awards.
  • Discounts of up to 50% on Verizon products and services, including wireless plans and home internet solutions.
  • Pet insurance and additional employee perks.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
  • Potential for overtime, shift differential, holiday pay, allowances, and other premium compensation depending on the role.
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