Account Manager - SMB Business Sales

Verizon•Fishers, IN
•Onsite

About The Position

The Account Manager drives sales, increases service revenue, and manages relationships for business accounts in the 1–19 employee segment. The role combines new-business prospecting with retaining and growing existing accounts. The Account Manager consults with customers to understand business challenges, recommends tailored technology solutions, and builds customer value while growing revenue. The position involves selling integrated software and connectivity solutions, including Cloud, Security, ISP, VoIP, and Google platforms. It is a mobile role based primarily at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Expected travel within the assigned geographic sales territory may be up to approximately 50% of the time. The role has 40 scheduled weekly hours and offers base pay plus target individual-based commission; compensation varies by geography, performance, and experience.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • One or more years of sales experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • One or more years of business-to-business or outside sales experience, including business acquisition and prospecting/cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads in the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate and engage customers by leveraging business solutions.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

  • Best-in-class medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services.
  • Pet insurance and other additional perks.
  • Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance and tuition assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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